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SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1602 Reviews)
43%
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Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1602 Reviews)
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Reviews

LS
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Lois S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2025
Verified Review

Nice to look at, fun to drive

I get a lot of complements about my car and love driving it.
Recommended
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JC
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Julio C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/26/2025
Verified Review

Best car I have ever own

Best car I have ever owned with the worst Service I have ever experienced.
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JD
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Jan D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2025
Verified Review

My Ionic 5 is a pleasure to drive.

Great car.
Recommended
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MF
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Marian F.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2025
Verified Review

What's not to like?

Hyundai knows how to design a pretty sweet ride with the Ioniq 5. The car handles well, has an impressive array of safety features, feels comfy on longer drives, and looks pretty darn cool too.
Recommended
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AH
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Anthony H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2025
Verified Review

Mostly awesome

Love the car overall. Really hope the ICCU issue is sorted permanently. Miss having a rear wiper. Rear hatch still squeaks despite service. Other than those three things, amazing car.
Recommended
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MR
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Matthew R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/26/2025
Verified Review

ICCU ruined this car

I’ve had two ICCUs fail in less than two years. It’s taking over 8 weeks to fix it this time.
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Hyundai Motor America responded on 05/27/2025 07:52 AM

Thank you Matthew for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc
CG
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Crayton G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/24/2025
Verified Review

Pretty Good, nearly great

Love the vehicle overall but some small annoyances that hold me back, although they may be addressed in later models. Suspension wallows especially the rear, most noticeable on higher speed exchange ramps Door locking and unlocking is really annoying. Especially the charging door, when the car is unlocked (like in my garage) the charge door still locks. Continued dc battery charging issues and updates concerning
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KA
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Kathleen A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/23/2025
Verified Review

Nice electric car

Nice car, worried something will break
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NA
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Norma A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/23/2025
Verified Review

Disappointed

This car is great except for one thing. The turning circle is like a double decker bus. Very difficult and very annoying. I will not be buying this car at the end of the lease.
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DV
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David V.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/23/2025
Verified Review

2023 Ioniq 5

Overall satisfactory with minor annoyances.
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CN
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Csaba N.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/23/2025
Verified Review

We loved it first, disappointed now

We loved our first Electic car ! Looks great, less maintenance, great acceleration plus close to free charging at home. But less then 10K miles in the car it is broke down at middle of the road. After 40 days it is still in Meriden Hyundai service, no information when it will be fixed.
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Hyundai Motor America responded on 05/23/2025 01:15 PM

Hello Csaba, we would like to further address your vehicle concerns. One of our specialists will be reaching out to you shortly to further assist. ^cc
AR
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Alejandro R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/23/2025
Verified Review

Promising, but needs refinement

Wanted to love the car, but needs work -terrible handling including many problems with alignment, tire balancing, steering wheel shaking, car shakes at high speeds. -paint quality is terrible, scratches easily and difficult to keep clean. Plastic surfaces fading rapidly. -interior noise is annoying, wind noise at high speeds, windows allow too much outside noise in. -infotainment system is clunky. -charging port door had issues, finally hand to replace the entire port and actuator.
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Hyundai Motor America responded on 05/23/2025 11:30 AM

Thank you Alejandro for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
KH
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Kristine H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
Verified Review

Good experience

Good experience
Recommended
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SJ
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Sherri J.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/23/2025
Verified Review

Love the Car, Hate the Bugs

While we love the car we have had quite a few software issues/updates that were aggravating and inconvenient.
Recommended
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DA
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Diane A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/22/2025
Verified Review

High Price Poor Quality/Reliability

I have owned the car for two years and have driven only 6000 miles. Last month the horn mechanism failed completely and had to be replaced. This month the main battery that runs the electric system failed. It is on order from Korea. No ETA yet, and Hyundai has had my car for over two weeks.
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Hyundai Motor America responded on 05/23/2025 06:37 AM

Good Morning Diane, thank you for sharing your feedback regarding your 2023 Hyundai IONIQ 5. We have forwarded your complaint to a case manager who will be able to further address your concerns. ^cc
CS
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Christian S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/22/2025
Verified Review

Good electric car but no rear wipers and steering a bit stiff.

Satisfying over all.
Recommended
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TK
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Thomas K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/22/2025
Verified Review

Very nice car

Nice ride, longer range would be nice.
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CH
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Chuck H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/22/2025
Verified Review

Great car with one big flaw

I like a lot about the Ioniq 5, especially the V2L function. But I've experienced a number of nagging issues that make it hard to love it completely: the rattling tailgate, tire shake at highway speeds, rattling door panels with bass on the speakers, and the biggest one - the ICCU failure. For a $50k car, the build quality should be better. But the ICCU failure and the months-long wait for repair parts for it is unacceptable for any car. Even after it's repaired, I'm hesitant to use the car in certain remote situations since the ICCU failure happened with so little warning. I don't want to be stranded. Before the ICCU issues, I talked 8 people into buying Ioniq 5s. After the ICCU issues, I no longer recommend the Ioniq 5.
Recommended
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DJ
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Debra J.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/22/2025
Verified Review

2023 Ioniq 5

It's like learning new software and customers need VIDEOS on how to operate
Recommended
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JQ
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Joseph Q.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/21/2025
Verified Review

Great vehicle. Poor infrastructure.

I love driving this car, however, I can't stand public charging in California. I assume if California public EV charging isn't good, that everywhere else, it is far worse. The vehicle is stylish, comfortable, fast, and reliable. I would keep it if it weren't for public charging.
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