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SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1611 Reviews)
43%
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Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1611 Reviews)
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Reviews

JM
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Jason M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/14/2025
Verified Review

Ioniq 5 Review

Fun car, but not without it's issues.
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Hyundai Motor America responded on 11/14/2025 02:07 PM

Hello Jason,

We are really sorry to hear about your experience with your 2023 Ioniq 5.  We recommend taking it to the dealership when the issue occurs next time. If you have any questions or concerns after the dealership visit, please contact our customer care center at (800) 633-5151. Thank you. ^cc
DP
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Dave P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/13/2025
Verified Review

2023 SEL bought new, now with 23K miles

Very smooth driving experience, very quite, as expected from an EV. Personally, I’d like better body roll management, perhaps larger anti sway bars could go a long way with that. It reminds me of old american land yachts like a 1976 Cadillac that had upgraded suspension. I’m not saying that as a compliment though because this is a 2023 halo car for a major auto manufacturer. It’s a great commuter and nice shorter (For USA standards) road trip car. I take 150-ish one way trips with good fast charging available at destination. I’ll drive to the destination, drive around with remainder charge and then top off before returning. I’m unfortunately mindful of the ICCU failing at any time stranding me. My ICCU has not failed yet and maybe it never will but I’m leery of it happening at the worst time possible.
Recommended
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MK
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Martin K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2025
Verified Review

IOniq 5

great vehicle.
Recommended
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PG
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Peter G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/13/2025
Verified Review

Highs and lows

Fun drive. Great visibility from inside cabin. Great amenities and safety features. Mechanically it felt unfinished as though it were rushed off the factory assembly. The value of the car was overestimated and lease end car payout was significantly higher than car value. The finish quality of the car and the excessive overvalued car price and lease payments are why I do not consider staying with this enjoyable car or this brand.
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Hyundai Motor America responded on 11/13/2025 03:52 PM

Hello Peter,

Thank you for your feedback. We are always looking to improve our customer experience and appreciate any input from our customers. ^cc
JK
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Jake K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2025
Verified Review

Great car

I have no complaints about my Ioniq 5. I’d like Hyundai to continue the good work their cars are really impressive.
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DS
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Daniel S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2025
Verified Review

Most fun car I’ve ever owned.

First, a road trip to Scottsdale (AZ) from Chicagoland, fighting daily construction on 294, weekends in Wisconsin or Michigan. It’s always fun. Especially after learning where & how to recharge the vehicle at minimal cost and time.
Recommended
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MR
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Michael R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2025
Verified Review

eye catching SUV

This all wheel drive electric SUV is a fun car to drive. It has plenty of torque and pickup as well as reasonable battery mileage. He is surprisingly roomy inside and when the back, reclining seats are down I can fit my bicycle in without removing the front wheel. The matt gray finish and the aluminum multifaceted, black, wheels are eye catching. The interior is beautiful with its soft leather like seats, and ambient lighting. The two large screens are easy to negotiate and read and there are both touch screen and physical knobs to adjust settings. It has a lot of luxury features e.g. heated seating and steering as well as airconditioned seats. It is equipped with a holgraphic display and driver assisted steering and drive. The one down side is that it does not have a rear wiper and this is a design mistake.
Recommended
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VL
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Vadim L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/12/2025
Verified Review

Very good car

Fun and comfortable to drive. Could be bit more reliable.
Recommended
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GF
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Gregory F.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2025
Verified Review

2023 Ioniq 5 Review

Absolutely love this vehicle. While there are some things I would comment on to improve, they've mostly been taken care of with the 2024 and 2025 model years. The only persistent annoyance I have is the lack of native wireless Android Auto integration. Without that, the stock navigation, while generally good, shows its age with only two updates a year.
Recommended
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AM
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Ana M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/12/2025
Verified Review

Thumbs down

Car is horrible
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Hyundai Motor America responded on 11/12/2025 11:19 AM

Hello Ana,

We are sorry to hear about your experience with your 2023 Ioniq 5. We truly value hearing from our guests and continuously monitor feedback to enhance our products and services. If you have any questions or concerns about your Hyundai vehicle, please contact our customer connect center at (800) 633-5151 
ER
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Emre R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/11/2025
Verified Review

My 2023 Ioniq 5 SEL

Love my I-5!!! It’s fast and very easy to maneuver thru traffic, etc. only downside had been all the recalls on its electronic functions.
Recommended
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KM
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Karen M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2025
Verified Review

An excellent vehicle

A dream to drive, a pleasure to own.
Recommended
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DR
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Daniel R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/11/2025
Verified Review

Decent vehicle, poor service, major issues still unresolved

Issues: - Software updates quickly fell behind newer models (no manual preconditioning, for example) - High subscription fees for map updates and remote services (BlueLink) after first three years. - Vehicle is unable to level 2 charge at advertised rate for more than a few minutes - Local dealer and Hyundai corporate never responded to emails trying to schedule appointment to fix: above charging issue, remote park assist issue causing car to turn off while using feature, non-functional 110V V2L plug under rear seat, and other misc issues. - ICCU failure seems imminent -- lack of explanation of issue and no reliable fix from Hyundai. - Free NACS adapter was promised in early spring 2025, I never received communication to get it and ~5 calls to Hyundai support have been fruitless.
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Hyundai Motor America responded on 11/12/2025 06:51 AM

Hello Daniel, we’re truly sorry to hear about the concerns you’re experiencing with your vehicle. We would like the opportunity to investigate any issue related to your vehicle. A representative will be in touch with you shortly to investigate further ^cc.
CK
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Craig K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/11/2025
Verified Review

Excellent EV

The Ioniq 5 has been a very reliable car for me. I have not had any problems with the car that required me to take it to the dealer or a repair shop to get it repaired in the two years that I have owned it. I did have a few recalls that needed to be taken care of. But that is all. I love to drive the car, it has a very comfortable ride and the drivers seat is very comfortable and can be adjusted to my personal needs easily. It has remarkable acceleration and the regenerative braking is adjustable so you can choose the level that is appropriate and safe for the driving conditions. I use the highest level of regenerative braking most of the time in warm weather and I really do not have to use the brake pedal except to bring the vehicle to a complete stop. The charging system is capable of accepting the highest capacity chargers available today which makes charging at commercial chargers very quick. The cargo carrying capacity is plenty big for my needs. I live in a location that has both very hot conditions and very cold (0 deg. Fahrenheit or below) and the car does well in both situations. It is kept in a garage when not in use so that helps quite a bit. The climate control system keeps the car comfortable in all situations that we encounter in our area. The things that I wish were better about the car: It REALLY NEEDS a rear window wiper. The turning radius is different than any other vehicle I have ever driven. When backing up it seems like the turning radius is quite wide. When driving forward I seem to have trouble hitting the center of parking spaces. It seems to turn short (sooner) than other vehicles and when I try to compensate I wind up on the far side of the parking space. My wife feels like the passenger seat is very hard but others don't seem to feel that way. The visibility around the steering wheel of the instrument panel and the infotainment center is not the best. I have to move my head around to see various things on the displays. Other cars I have owned do a much better job with this (e.g. Honda CR-V).
Recommended
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JB
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Jerome B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/11/2025
Verified Review

23 Ionic

Good vehicle
Recommended
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RP
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Robert P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/10/2025
Verified Review

Great car, lousy dealership.

Our dealer does not know how the car works and is unable to treat customers respectfully The car and your brand deserve better.
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JW
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Joshua W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2025
Verified Review

Great EV!!! Would buy used in a heartbeat!

23 limited, bought new. Car has been great. only real complaint is quality of interior fabric on door panels and seats. Driver seat has small holes in very odd spot (on back rest) in less than 2 years and under 28K miles. The car is just a blast to drive!!
Recommended
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JB
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John B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2025
Verified Review

Ioniq 5 review

Excellent
Recommended
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DM
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Donald M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2025
Verified Review

2023 Hyundai Ioniq5 All-Wheel Drive review

One of the best cars we have owned to date.
Recommended
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TM
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Thomas M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2025
Verified Review

Ionic 5 review

Blissfully uneventful driving and ownership experience
Recommended
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