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SureCritic / Makes / Hyundai / IONIQ 5 / 2024

2024 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1480 Reviews)
43%
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Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1480 Reviews)
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Reviews

DM
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Diane M.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/06/2026
Verified Review

We want to love our Ioniq 5

Please take away the fear of an ICCU failure then it would be a perfect score.
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SL
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Scott L.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/09/2026
Verified Review

First EV

Overall, I have been satisfied with the Ionic 5. It was my first experience with an EV. The vehicle is roomy, easy to operate, has a comfortable ride, is quiet on the road, and user friendly technology. I was underwhelmed by its performance in snow and cold weather. It did not handle as well as I hoped in the snow and the battery life decreased by much more than advertised if you wanted to be comfortable and actually use the cabin heat to stay warm. The lack of a rear window wiper is a huge miss. The vehicle needed towing twice in the first 20 months of ownership, one time for a software glitch that was not allowing the battery to charge, and one time for the 12v battery that went bad and didn't allow the car to unlock or start. These were disappointing things to deal with for a brand new car in the first 20 months.
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RN
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Roneil N.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/09/2026
Verified Review

Ioniq

Overall a good car.
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RR
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Rhonda R.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2026
Verified Review

Ioniq 5 - Great Car

I'm very happy with my Ioniq 5, with a few exceptions. First, I believe some of the 2024 models are losing engine power at 20,000 miles. Global Hyundai told me my VIN was not one of these models. I pray they are correct. Second, service is the weak link. The staff at Global Hyunday have not been properly trained to service electric cars. The last problem I presented to them was diagnosed by me and the iternet. Three hours later, they concluded by diagnosis was correct and replaced my 12 volt battery. No charge, but pathetic that they didn't know this immediately.
Recommended
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OR
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Otto R.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/09/2026
Verified Review

Good, but lacking technology basics, bad battery leaves car dead!

The car is great, but has a terrible 12v battery tech is disappointing. Had i known it would be this bad, i wouldn't have bought it. its the only sour mark on an otherwise very good car so far.
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Hyundai Motor America responded on 02/09/2026 03:35 PM

Hello Otto, thank you for sharing your feedback on your 2024 Hyundai IONIQ 5. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. Your feedback will be taken into consideration. ^cc 
AS
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Adam S.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/09/2026
Verified Review

Horrible car and experience with this car and brand

The car has been in the shop for 3 months and we don’t have our car. This has been a horrible and expensive experience and no one has tried to help us with anything. I would never purchase a Hyundai again
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Hyundai Motor America responded on 02/09/2026 01:14 PM

Hello Adam,

We’re truly sorry to hear about the concerns you’re experiencing with your vehicle. Please contact our Customer Care team at 800-633-5151, where one of our representatives will be happy to assist you further. ^cc
LB
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Lilian B.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2026
Verified Review

EVEZ

I really like this car and driving is so great. The pickup is so fast.
Recommended
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ET
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Elliot T.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/09/2026
Verified Review

First EV - Glad it was a Hyundai!

Reliability and performance of Hyundai has come extremely far - I can't wait to see what Hyundai has in store for the future.
Recommended
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BC
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Bruno C.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2026
Verified Review

Converted me to EVs

I leased the Ioniq 5 as a daily driver, complementing my fun cars. It really surprised me due to its level of technology and affordability, with great value for money. It charges really fast (not in the winter but still) and makes long trips manageable with good planning.
Recommended
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JW
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Jacqueline W.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/09/2026
Verified Review

Great car with very comfortable ride

We love our Ioniq 5 which we leased based on the recommendation of our son who loves his. One complaint: the rear hatch rattles and after two trips to the dealer, it now rattles worse. It’s annoying and would stop us from buying another. My son had the same problem and his Boston dealer added a washer. Our dealer had tried two other methods.
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MC
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Martin C.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/09/2026
Verified Review

Great car with two problems

I love my ionic, but there are two problems. 1) The rear hatch rattles like crazy. 2) the rear shock absorbers are inadequate. On rough pavement at highway speeds the car loses stability.
Recommended
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LP
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Lynn P.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2026
Verified Review

Love my Ionic 5

Totally enjoy
Recommended
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AW
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Allison W.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2026
Verified Review

2024 Ionic 5 -love it!

I am very happy with my Ionic 5. The car drives nicely and is extremely roomy and comfortable.
Recommended
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DC
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Daniel C.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/07/2026
Verified Review

Great - when it works

Having leased the car in June 2024, my review is primarily based on recent events. The ICCU died on 1/7/26 and 32 days later I have no ETA on the replacement part, no loaner from Hyundai or offer to cover cost of a rental, and no offer from Hyundai to compensate me for the lease payments I continue to make. After 3 weeks, the dealer said they had a loaner for me but it had been recalled and they were waiting for parts to arrive. I then contacted the corporate customer relations team and seemed like they may push for a quick resolution on the two latter items, but now they seem to be delaying -"still reviewing the situation with our internal team." They seemingly lack the ability to empathize or to make it right, at least with any expediency. Would anyone treated in such a manner consider buying another product from the company or recommending them? It's time or past time to contact a lawyer.
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Hyundai Motor America responded on 02/09/2026 08:07 AM

Hello Daniel, thank you for your feedback regarding your 2024 Hyundai IONIQ 5. We’re truly sorry to hear about your disappointment with ICCU. We would recommend that you continue working on your case with your case manager. If you have any questions or concerns about Hyundai vehicles, please contact our customer care center at (800) 633-5151. Thank you ^cc.    
NB
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Neven B.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/06/2026
Verified Review

Ioniq5

The car is excellent, but definitely not perfect
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DL
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Doug L.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/06/2026
Verified Review

Love the feel of the electric motor. Comfortable ride.

Overall good
Recommended
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DM
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Diane M.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/06/2026
Verified Review

We want to love our Ioniq 5

Please take away the fear of an ICCU failure then it would be a perfect score.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
DL
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Doris L.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2026
Verified Review

Drives like a sportscar

I love this car. The biggest problem with the car itself is that there is no rear window washer. Also, there should be another lower windshield wiper speed.
Recommended
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JH
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Jason H.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/06/2026
Verified Review

Literally in the shop now…ICCU.

Loved it until it broke. ICCU broke, been at dealership all week.
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Hyundai Motor America responded on 02/06/2026 02:15 PM

Hello Jason,

We’re truly sorry to hear about the concerns you’re experiencing with your vehicle. If you require further assistance, please contact our Customer Care team at 800-633-5151, where one of our representatives will be happy to assist you further. ^cc
WR
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William R.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2026
Verified Review

We are Very happy with our 2024 ionic five.

We have been driving our ionic five since December 2024 and are very happy with it. We get about 320 miles per charge and have plenty of power and are enjoying not buying gasoline for our vehicle.. we charge it at home with 110 V most of the time, but do you use the Electrify America on occasion when traveling hundreds of miles from home.
Recommended
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LT
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Laurence T.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2026
Verified Review

Great vehicle

My wife loves the car after being very negative on EV's
Recommended
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