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SureCritic / Makes / Hyundai / IONIQ 5 / 2024

2024 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1414 Reviews)
43%
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Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1414 Reviews)
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Reviews

JS
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James S.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/20/2026
Verified Review

Excellent product derailed by reliability issues

The car has everything I would want: good range, very fast charging, fun and comfortable to drive. However, there are well known issues with the ICCU that result in many of these vehicles failing. Hyundai's response to this has been completely inadequate - not for my case, but on the national scale. While my ICCU has not yet failed, I have had some warnings trigger on my dash that dealership could not replicate or diagnosis. How a car with this much tech doesn't log serious error messages like "check EV system" is beyond me. I'm in a one car family and cannot risk being stranded in the middle of nowhere with a major malfunction. So I rent a gas car for long road trips, of which I take several per year. Imagine paying $50k for a car and not being confident in taking it outside of town.
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Hyundai Motor America responded on 01/20/2026 01:29 PM

Hello James,

Thank you for your review. Hyundai is committed to providing the best possible product experience, quality, and value. Hyundai greatly values our customers’ feedback, and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. ^cc
HT
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Harold Hank T.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/20/2026
Verified Review

Ioniq5 -24 Ht

The design is pleasing to the eye and provides for a very roomy cabin and comfortable drive for all. Rear seating is roomy and passengers report, very comfortable. Steering takes getting used to. Lacking rear window wiper.
Recommended
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KV
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Kristina V.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/19/2026
Verified Review

Great car but could improve software logic for switching drivers

I lo e most aspects of this car except when it is time to change drivers. The software logic has a real problem changing seat position even when only one fob is present.
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GT
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Georgia T.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2026
Verified Review

Love my new car.

I love the car and how it handles. I leased becasue Consumer Reports gave is a poor score on reliability.
Recommended
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JH
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Jimmy H.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2026
Verified Review

Bradley car

Love this car.
Recommended
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JT
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Joan T.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/19/2026
Verified Review

2024 Ioniq 5

Overall, very happy with it. Display is overly confusing, contradictory, hard to move around.
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SM
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Sameer M.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2026
Verified Review

Amazing experience as a first EV vehicle

Amazing experience as a first EV vehicle. Charging time was shorter than that of other EVs
Recommended
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PE
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Peter E.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2026
Verified Review

Peters 5

Very pleased with the car! Very disappointed in Hyundai for not following through with our nacs adaptor!
Recommended
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BJ
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Brian J.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/19/2026
Verified Review

Why won't Hyundai fix the ICCU issue?

ICCU crapped out at 5,200 miles. Took the nearest Ioniq-capable dealership 23 actual days to get and install parts. Getting vehicle to dealer was an ordeal: Roadside Assistance was of absolutely no help. They were unable to determine if a particular Hyundai dealer was equipped to work on EVs. So spent about an hour calling multiple dealerships to find the nearest capable dealer. Hyundai Customer Care was also basically no help. The ICCU is just one of the issues I've run into. OTA updates have failed to complete multiple times. Front collision sensors go off randomly. Tailgate rattles and thunk incessantly, despite multiple trips to original dealer. iPhone app often doesn't communicate with the vehicle, especially when requesting a "stop charging." Software is buggy. Overall UI is barely adequate. At this point, I've lost a great deal of trust in the vehicle and just want to make it 10 more months until my lease ends. Will definitely never consider a Hyundai (or Genesis) again.
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Hyundai Motor America responded on 01/20/2026 08:26 AM

Hey Brian, thank you for sharing your concerns with us. Allow us to take a further look at your vehicle's concerns. A team member will be in touch with you shortly. Thank you.^cc 
JV
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John V.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2026
Verified Review

2024 Hyundai Ioniq 5 SEL

Great car to drive and own. Only features that are missing are the back wiper and roof rails.
Recommended
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HV
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Hector V.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2026
Verified Review

Well styled fun

Sophisticated exterior styling. Beautiful 20" wheels for the 2024 model year.
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JM
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June M.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2026
Verified Review

Smooth and powerful

This car is bigger than looks. Always delivers power when needed.
Recommended
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LS
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Lawrence S.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2026
Verified Review

My Ioniq 5

Overall quite satisfied
Recommended
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VK
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Vijay K.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/16/2026
Verified Review

drives well but a very dumb car

If the engineers had used their brains this would be a great car to own. But they didn't provide seat memory there is no rear windshield wiper and worst of all it tells the whole world when you have left the car unlocked by sticking its handles out. How stupid.
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Hyundai Motor America responded on 01/16/2026 02:16 PM

Hello Vijay,

Thank you for your feedback. We are always looking to improve our customer experience and appreciate any input from our customers. ^cc
RO
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Robert O.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/16/2026
Verified Review

Just a few tweaks needed!

Great: DCFC charging speed, ride quality, efficiency. Annoying: Unable to select the highest level of 1-pedal or automatic high beams as default settings. It terrible to have to reset it after having used reverse! The highest level of regen could actually be stronger, too. The lower front part of the center console is out-of-reach, unusable, and badly in need of a redesign. The frunk is tiny and mostly useless, compared to my previous Mustang Mach-E or the Tesla Model Y. The auto-open rear hatch is inconsistent: sometimes it opens, sometimes it doesn't, and at times it opens when I don't want it to. The software could use improvement, particularly when switching from listening to music via CarPlay to listening to the HD or Sirius radio. It's simply too cumbersome to accomplish something that should require a single tap. Good to see you've added a rear wiper and NACS port to the new model (neither of which my 2024 had), but the NACS port should be on the driver side. It's also puzzling how the ICCU issue has not yet been completely eradicated. I suffered a drained 12v because of this.
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AF
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Alexander F.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/16/2026
Verified Review

Strong quality and aesthetics at a competitive price

Pros - Performance, comfort, sound, and price Cons - no true self-driving and a few detection features are buggy If the range was boosted to above 400 miles I’d change to 5 star. My city driving range is fantastic with all the regen braking but long road trips really take a hit on mi/Kw
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JR
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Jenn R.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/15/2026
Verified Review

New Ioniq Owner Review

Overall it's a good car, I think the styling but owners should be aware of the potential electrical issues and common complaints before buying
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Hyundai Motor America responded on 01/15/2026 03:41 PM

Thank you for your feedback Jenn. We are always looking to improve our customer experience and appreciate any input from our customers. ^cc
DC
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David C.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2026
Verified Review

Great car

Is everything i hoped for in my first EV
Recommended
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JC
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Jordan C.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/15/2026
Verified Review

No Rear Window Wipers! Who does that?

It’s embarrassing that a car of this quality does not have rear window windshield wipers. It’s completely absurd and it’s unsafe.
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TC
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Theresa C.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2026
Verified Review

Car is great.

Trunk makes noises. Car is great overall.
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