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SureCritic / Makes / Hyundai / IONIQ 5 / 2024

2024 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1458 Reviews)
43%
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Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1458 Reviews)
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Reviews

RJ
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Russell J.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/02/2026
Verified Review

good but not perfect

overall i love the car, but it does have issues in the infotainment design and wiring issues that never should have made it past factory QC
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CK
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Casey K.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2026
Verified Review

Excellent

Reliable car
Recommended
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AR
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Aaron R.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/02/2026
Verified Review

Could be better

Capable EV on paper, but plagued with annoying quality issues. Such as a trunk rattle that won't go away, a failed ICCU with no definitive time for repair completion.
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Hyundai Motor America responded on 02/02/2026 03:02 PM

Hello Aaron, thank you for your continued patience. We were able to verify that your case #42171597 is currently under review with our team. A Case member will be in touch with you shortly. Thank you ^cc.
FS
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Frank S.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2026
Verified Review

Great way to run errands.

After 2 years everything is still great.
Recommended
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LG
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Laura G.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/02/2026
Verified Review

Fantastic, as long as it works

As long as nothing goes wrong it is a wonderful car and I would have given it a 9/10 had it not abruptly lost power on the highway (due to a failed ICCU). This also happened to my last hyundai car, a Santa Fe plug in hybrid, so I'm not super impressed with the reliability. But love the style and drive.
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SJ
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Sven J.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/02/2026
Verified Review

Integrated charging control unit (ICCU) failed while driving

The uitegrated charging control unit (ICCU) failed while driving. The vehicle lost propulsion and became a huge safety hazard. We were lucky not to be rammed by other drivers. Now the car sits at the dealer and we don't know when a new ICCU part will be delivered. A very poor and harrowing experience, and we have almost a year left on our lease.
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Hyundai Motor America responded on 02/02/2026 02:16 PM

Hello Sven,  Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you ^cc.
MS
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Mitchell John S.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/02/2026
Verified Review

Car won't stop beeping at me

The car behaves as though I don't know how to drive. It's constantly beeping at me for some alert, actually making it more of a distraction than keeping me safe. I tried muting all of it but it would not work. Also, no rear windshield wiper is ridiculous. too many vibrations, beeps, sounds, steering wheel stiffens all the time. We're leasing it thankfully.
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Hyundai Motor America responded on 02/02/2026 10:55 AM

Hello Mitchell, thank you for sharing your feedback on your 2024 Hyundai IONIQ 5. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. Your feedback will be taken into consideration. ^cc 
PS
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Patrice S.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/31/2026
Verified Review

Ionic 5

Way too many bells and whistles-engineers went overboard. Get rid of door lock system. Doesn't work reliably. No back windshield wiper-who made that decision
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Hyundai Motor America responded on 02/02/2026 08:03 AM

Hello Patrice, thank you for your feedback regarding your 2024 Hyundai IONIQ 5. We’re truly sorry to hear about your disappointment with door lock system. Customer feedback plays an integral role in product design and development. If you need any assistance, please contact our customer care center at (800) 633-5151, where one of our specialized representatives will be happy to assist you further. Thank you ^cc
JB
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Jeremy B.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2026
Verified Review

Roomy- great to deive

Great car. Love the handling and the speed. Also has great leg room Wish it had a rear wiper, usb-c, Bluetooth CarPlay and a longer range
Recommended
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TS
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Timothy S.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/30/2026
Verified Review

Did not make 5000 miles before it completely failed

With less than 5000 miles on it, the car completely failed, as in could not be driven. I reported to roadside assistance that the battery was dead and it could not be driven (it’s an electric car). They sent someone to provide a jump. I had to figure out how to get a human on their roadside assistance line in order to get it towed to a dealer. Communication from the dealer was poor “because they are understaffed.”
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Hyundai Motor America responded on 01/30/2026 02:45 PM

Thank you for sharing your feedback on your 2024 Hyundai IONIQ 5. Timothy, We are sorry to hear about your vehicle failed we encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. We are always looking to improve our customer experience and appreciate any input from our customers, thank you for your comments. ^cc
ED
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Elizabeth D.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/30/2026
Verified Review

Nice car

I have enjoyed driving the 2024 Hyundai Ioniq5. Smooth and quick acceleration. Range is good, though not as advertised once hills are involved. It has some quirks that are bothersome and puzzling: No rear windshield wiper. No air flow vents in the back seat area. Very little interior storage for such a large car, and what is there isn't particularly useful. See details below
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LO
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Luis O.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/30/2026
Verified Review

Beautiful Car, but feel like a hostage

This is a beautiful car. Amazing performance, lots of comfort features. Definitely feels like the right combination of luxury and performance. Unfortunately, having experienced an ICCU failure that took almost 2 months to fix, I am VERY hesitant to keep it from the long term. So yeah, I am conflicted...
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Hyundai Motor America responded on 01/30/2026 11:11 AM

Hello Luis, thank you for your feedback on your 2024 Hyundai IONIQ 5. We are always looking to improve our customer experience and appreciate any input from our customers. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. If you have any questions or concerns after the dealership visit, please contact our customer care center at (800) 633-5151. Thank you ^cc.
CL
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Clyde L.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/29/2026
Verified Review

I really wanted to love this car - but the software is super bad.

This could be and frankly should be a great car. It's spacious, it looks great (maybe the exterior is a little over-wrought - too much ornamentation like the weird buzz saw triangles on the fenders), it handles great, the interior is nicely appointed - it's got so much going for it. But the user interface and software is so bad - it's a disaster.
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Hyundai Motor America responded on 01/29/2026 11:11 AM

Hello Clyde,

Thank you for your review. Hyundai is committed to providing the best possible product experience, quality, and value. Hyundai greatly values our customers’ feedback, and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. ^cc
BS
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Bryan S.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/29/2026
Verified Review

Great except for psychological anxiety of ICCU issues

Great car for me. No issues for me. But reading all the ICCU failures on the internet, and that after getting ICCU failure, there will be months of waiting for a replacement part, plus if ICCU fails on the highway in the night, there is a real danger because other cars may crash into me... that makes me afraid of driving it for long trips. If that is not fixed my next car will not be a Hyundai. All of my friends will also know about it.
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AI
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Alexandru I.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2026
Verified Review

Best EV

all was well, just concerned about the ICCU issue. Did not happen to me but I am aware that it happend to other ioniq 5s and it was a worry in the back of my mind.
Recommended
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DS
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Dennis S.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2026
Verified Review

The Car I Wasn’t Sure I’d Like

Other than a few glitches this car has been great.
Recommended
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AF
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Alan F.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/28/2026
Verified Review

Needs better electrinics

Should have wireless carplay Should hold all settings to previously driven settingss Should rearrange entire settings to be able to find the settings one is looking for Should get rid of self centering if you can’t fix the erratic steering Shouldn’t wait for the last second to slow down while driving in cruise control Should have auto locks when exiting Should be able to lock car while exiting with the car running Should have door handles that don’t scream that the car is unlocked Should have AGM battery Should fix ICCU Should have power folding rear seats Should have 220v v2l in USA Should have preconditioning button Should be able to use Apple ios to open/start car, etc Should have the low windshield fluid warning light to come on before it’s empty
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JM
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Jamie M.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/27/2026
Verified Review

Decent Ride for my First EV

It’s our first EV. I wish I would have done a lot more research and went a different route. However, it’s a decent car. Would I buy this specific brand again, probably not. I’m glad I got a lease, it’s a good car don’t get me wrong but there are some details that are so very cheap inside that are a shame they went that route. I wish I would have for the next years model or even the next trim.
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LK
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Lana K.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/27/2026
Verified Review

Sweet Ride

I am really enjoying this car. It's comfortably roomy and I really enjoy the design. I wish it had better mileage on open roads. If I go ona road trip I have to stop every 3 hrs to recharge. But for city driving, it is excellent!
Recommended
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JS
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Jason S.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/27/2026
Verified Review

Good vehicle, but unusable for months.

The Ioniq 5 is a very nice car. It feels very premium and we love driving it. However, after one year, ours developed the dreaded ICCU issue that plagues this model. Our Ioniq 5 is currently at the dealership, where a replacement part is on backorder. By the time we get it back, it will have been at the dealership for over two months. I love the car, but I hate paying for a vehicle that I can't even use. as far as features, my main complaint is the climate control system. You have to press a physical button which then opens up a new menu on the touchscreen. The menu is somewhat confusing and I hate using the touchscreen. I'd greatly prefer analog climate controls.
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Hyundai Motor America responded on 01/27/2026 02:48 PM

Hello Jason,

Thank you for your feedback regarding your 2024 Hyundai IONIQ 5. We apologize for the inconvenience caused by the ICCU issue and the delay in receiving the replacement part. We understand your frustration with the climate control system and reliance on the touchscreen. We encourage you to stay in contact with your local authorized Hyundai dealership for updates and assistance. If you have any questions or concerns, please contact our customer care center at 800-633-5151. Thank you. ^cc
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