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SureCritic / Makes / Hyundai / IONIQ 5 / 2024

2024 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1803 Reviews)
43%
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Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1803 Reviews)
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Reviews

NS
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Nora S.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2026
Verified Review

Fabulous Car

Best car I’ve driven for overall comfort, safety and low cost to operate.
Recommended
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RM
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Robert M.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/12/2026
Verified Review

2024 IONIQ 5 Tailgate Noise

The only problem that I have had with the vehicle is tailgate noise. It is very noticeable on local roads when hitting minor bumps such as a manhole cover or simply rougher pavement surfaces. On recently paved surfaces or at highway speeds it is not noticeable. I have had the car in for service 4 or 5 times for this problem and the service techs have not been able to resolve the issue. The last time the service report said it was the rear seat belts. The tech took me on a test drive with the rear seatbelts latched and he acknowledged the continued sound but the service report was unchanged. This problem does not affect the performance of the car but does impact our satisfaction. My rating of Build Quality and whether I am willing to recommend the vehicle was affected by this singular problem. The inability of Hyundai to resolve the issue after I took the vehicle to 2 different service centers will make me hesitant to purchase a vehicle from Hyundai in the future.
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Hyundai Motor America responded on 05/13/2026 11:17 AM

Hello Robert, We encourage you to continue working with your authorized Hyundai dealership for assistance.  If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 
MS
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Marc S.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2026
Verified Review

Terrific EV

The 2024 Ioniq 5 was my favorite car ever owned... until I bought a 2026 Ioniq 5 (my new favorite ever) that incorporated improvements to the 2024 model. Thanks for listening Hyundai!
Recommended
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PR
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PAUL R.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/12/2026
Verified Review

Too much tech.

Computers are great but drivers should have the option of driving the vehicle without the car making choices for the driver.
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SB
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Seoungmyoung B.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/12/2026
Verified Review

Good vehicle, even it is bit ugly.

Amazing car with discounts. If I bought it with full price probably not.
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ST
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Serena T.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/12/2026
Verified Review

Frustrated with some of the technology

Overall I like the car. I wish the tech issues below could be addressed. According to the service department this is just the limitations to the easy the car has been built
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YR
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Yah R.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/12/2026
Verified Review

I leased the car

I love this leased car
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AC
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Abdul C.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/12/2026
Verified Review

Ionic5

Happy with how it drives, heating and cooling system was faulty, dealership experience 1 out of 10.
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Hyundai Motor America responded on 05/12/2026 04:29 PM

Thank you for your feedback. We are always looking to improve our customer experience and appreciate any input from our customers. ^cc
MB
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MARC B.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/12/2026
Verified Review

ICCU failures are out of control and unacceptable.

If you buy this car, stay close to home because your car might unexpectedly break down without warning and leave you stranded. Hyundai is aware of the ICCU issues and has no solution except to replace it when it fails.
    Value
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Hyundai Motor America responded on 05/12/2026 12:24 PM

Hello Marc, · Hello, we’re truly sorry to hear about the concerns you have experienced with your vehicle. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 
VT
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VIPIN T.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/11/2026
Verified Review

My first and last Hyundai

I was looking forward to drive the car since it was launched but now in 13 months of ownership, forced to change my thoughts and I will never look at any Hyundai again
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Hyundai Motor America responded on 05/12/2026 09:08 AM

Hello Vipin, Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc  
EJ
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Edwin J.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/11/2026
Verified Review

Fun to drive, instant torque

Overall it was a fun car to drive i enjoyed it. I did not like that 2024 sel version was stripped down with features vs the 2022 model, that was my biggest gripe. If it had the features the 2022 version had, like the H-Tex leatherette seating and the ambient lighting then that would of made the car so much nicer and me score higher.
Recommended
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RD
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Ross D.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/11/2026
Verified Review

Car is great - Lease was a rip off

The vehicle is great but our experience with the lease return proceeds has been horrible. They are charging us almost $1000 for lease return and damage that we believe is not correct. I find it wrong that they offer to waive $400 if we “lease a new car”. Toyota never had these types of charges and we will not be back to Hyundai because of this.
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Hyundai Motor America responded on 05/12/2026 07:27 AM

Hello Ross,

We’re sorry to learn about your disappointment experience with your lease return. Thank you for your feedback.^cc
RR
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Robert R.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2026
Verified Review

The Ioniq is shocking.

The car is well made and with great styling and features. The ride is very smooth.
Recommended
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MY
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Michael Y.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2026
Verified Review

Love my Ionic

Very happy with my Ionic
Recommended
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DT
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Danilo T.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2026
Verified Review

Great Value and Outstanding Vehicle

The lease price has been terrific for the features I receive. I am very happy with the Ioniq 5 as an EV and a short-range commuter vehicle. Aside from a couple of issues (small trunk space and the one issue with the ICCU which was resolved quickly), I'd happily recommend this vehicle to all my friends and family.
Recommended
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SJ
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Steve J.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2026
Verified Review

So good I bought another

Enjoyed the 2024 SEL very powerful and comfortable. At lease expiration I bought a 2026 Limited tech upgrades on the mid cycle refresh and features of the limited vs SEL were compelling.
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BM
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Brain M.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/11/2026
Verified Review

Great except one thing.

I own 2 Hyundai IONIQ 5s. They have both been wonderful, except both have had expensive repairs because rodents have chewed on the insulation wires. I've lived in the same house for 30 years, and I've never had this issue with any other car.
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JG
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JOSEPH G.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2026
Verified Review

My 2026 HI5

I love the 2026 Ioniq 5. However I’m frustrated with plug&charge - it’s not working and your support team doesn’t seem to have a solution.
Recommended
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MC
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Matthew C.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/09/2026
Verified Review

Great car, terrible software

Great car, terrible software
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GS
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GARY S.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2026
Verified Review

Great car

Fun to drive.
Recommended
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  • Styling
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