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SureCritic / Makes / Hyundai / IONIQ 5 / 2025

2025 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(2360 Reviews)
43%
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Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(2360 Reviews)
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Reviews

PB
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Patrick B.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2026
Verified Review

My Favorite Vehicle

I am very satisfied with this vehicle.
Recommended
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LS
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Lewis S.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/12/2026
Verified Review

Grest with a few opportunities for improvement

The car drives well in general. Two driving opps- acceleration slips occasionally at start; and battery loses one third to one half of mileage capacity as soon as it gets cold. There are many operating idiosyncrasies with no clear instructions e.g. battery preconditioning, how to stop home charging before completed, and how to install and use carplay. The backup camera is way too wide-angled so that it it appears that you are far away from objects when you upon them. The car is very quiet and comfortable.
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FD
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Francis D.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2026
Verified Review

My First E Car

One year in still getting used to the silent raw power. Very roomy vehicle. Impressed with the roomy back seat
Recommended
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PB
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Patrick B.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2026
Verified Review

My Favorite Vehicle

I am very satisfied with this vehicle.
Recommended
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  • Features
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SM
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Sandra M.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/12/2026
Verified Review

Electrical problems

Pleasant car with lots of energy. Unfortunately, I have been unable to put the car in drive or reverse two times, leaving me stranded in a parking lot in N with melting frozen food in the trunk. It also had an emergency attack with alarms ringing alerting a failed secondary battery, leaving me stranded again...a flatbed tow truck rescue required to move it to the dealership where they held it hostage for 2 1/2 days. It appears there was a recall notice that was not forwarded to me...perhaps anyone.
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Hyundai Motor America responded on 11/12/2026 11:32 AM

Hello Sandra,

Thank you for your feedback regarding your 2025 Ioniq 5. We’re sorry to hear about your disappointment. If you’d like to share more details directly or need any assistance, we encourage you to contact our customer care center at (800) 633-5151. One of our representatives will be happy to assist you further. Thank you ^cc
MC
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Michael C.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2026
Verified Review

Fun to Drive and loaded with Features

So far, 1 1/2 years, we’ve enjoyed driving our Hyundai Ionic 5. It’s loaded with features, especially in terms of safety and entertainment. It’s a better fit for us than the Tesla Y we traded in. It has the same acceleration and comfort that our Tesla had with significantly more range. One issue of concern though is a known problem that has yet to be solved by Hyundai Engineers yet. The 12 volt battery has an issue with low voltage warnings which can result in the car not starting, which can happen at inopportune times. Luckily, I use Lo Jack software to detect and report the low voltage warnings and I’ve gotten a service appointment under warranty. Their solution is to replace the 12 volt battery which has solved the problem for an undetermined time period. I’ve had to have the 12 volt battery replaced twice in the 18 months we’ve owned the car. Another feature we like is being able to plug in without an Adapter at Tesla superchargers when we travel. We also have home charger. Very convenient. Our car was sold with an Adapter for the J charger should we need it.
Recommended
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BR
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Betty R.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2026
Verified Review

2025 Hyundai Ioniq 5

Great car, many features, very comfortable, excellent mileage, and safe.
Recommended
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ES
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ELIZABETH S.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2026
Verified Review

Awesome electric car

Once you drive this car, you won’t ever go back to gas powered cars
Recommended
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LF
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Louis F.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2026
Verified Review

Great car!

I love this car. Almost everything about it feels well designed and thought out. It is a pleasure to drive and the EV experience makes it smooth and quiet (and fast). I look forward to driving it every day.
Recommended
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JL
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Jaquelin L.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/11/2026
Verified Review

Love this big, comfortable car but wish operating it was simpler

The Ionic5 is a comfortable, luxurious, large EV for any family; however, operating the dashboard, doors, charging, mirrors, AC, heat, etc is a nightmare. The dash icons are invisible during the day, especially when wearing sunglasses (common when driving during the day!). The door handles stay open (visibly open) if you do not lock the car. Each window must be manually closed when you park. There is no “Pet in Car” window option. The mirrors do not automatically fold when you arrive at your garage. For some reason, you also have to sign in every time to enter the car, then say it’s you one more time. There are many other operations that require 2 unnecessary steps—annoying and strange, as if there has to be an “old-fashioned way” and a “modern way” for every function. Also, as I was backing up into a parking spot, the backup cameras failed to detect that a truck (in the spot next to me) had a metal ramp that stuck out further than the width of the truck; the ramp made a large scratch along the side of my car, even though I was carefully following the camera’s guidance. Fix all of this!
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MC
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Michael C.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2026
Verified Review

Fantastic Car!

Fantastic Car! Only a couple of minor things I'd change.
Recommended
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AB
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Alan B.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/11/2026
Verified Review

Ioniq5 is nice but needs updates.

Good EV for the most part, held down by iffy reliability and poor parts availability. They need to fix the ICCU issues so we can TRUST our cars.
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Hyundai Motor America responded on 11/11/2026 09:09 AM

Hello Alan,
Customer feedback plays an integral role in product design and development. Thank you for taking the time to share your thoughts. ^cc
GP
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Gregory P.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2026
Verified Review

2025 Ioniq 5 SEL

An excellent vehicle, fun to drive and economical with only one potential systemic problem that is NOT guaranteed to occur.
Recommended
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SS
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Shawn S.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/10/2026
Verified Review

Spacious EV that is a driving delight!

Many amazing Pros features that make XRT a driving pleasure. Provided a detailed Cons homework list.
Recommended
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RS
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Reuben S.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2026
Verified Review

Car works fine, but the electronics are too elaborate.

The car works great, almost all the time. Comfortable, easy to drive, has plenty of space for kids in the back seats, most of the controls are easy to use, charging is great with the NACS port and adaptors for several other charger types, and charges fast. That said, we have some cons. The main charging control unit died suddenly and it took a month to get it replaced. The electronics are very elaborate with MANY options; too many in our opinion, fewer/simpler would be better. Some of the physical controls are confusing and take a while to get used to, especially the drive and reverse control. Occasionally, the car will do something strange and require it to be "rebooted," sometimes more than once. For example, the side mirrors stopped opening as they had been. It took exploring around the setup to find something that would reset that. Occasionally, starting the car incorrectly will require several resets to get it started correctly -- do I need to step on the brake, when do I need to. The key fob is too big, the fobs on other cars are much smaller. That makes it hard to fit in a pocket.
Recommended
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SE
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Susan E.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2026
Verified Review

Great car. Highly recommend.

Please see below.
Recommended
    Value
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RS
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Robert S.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/09/2026
Verified Review

Great car, but where are the parts?

I bought a buyback 2025 Limited in May of 2026, and had a few great months. The chore of commuting turned into a delightful zooming flight on silent effortless electric wings. But then I got a warning light for my electric system, and brought it to be worked on at the dealership. Now there is no ETA for parts, and it has been 8 weeks. The dealer has had my car for almost as long as I have. It’s a shame that a company like Hyundai can’t do better.
    Value
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Hyundai Motor America responded on 11/10/2026 10:06 AM

Hello Robert,

Thank you for sharing your feedback regarding your vehicle and experience thus far. We apologize for any inconvenience. If you have any questions or concerns about Hyundai vehicles, please contact our Connect Center at (844) 462-5557. One of our representatives will be happy to assist you further. Thank you ^cc
MF
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Michael F.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/09/2026
Verified Review

Good, but room for improvement

Generally a nice vehicle. Some problems that have existed for years still need attention. This includes ICCU failure and 12v battery issues.
    Value
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Hyundai Motor America responded on 11/10/2026 09:24 AM

Hello Michael,

Thank you for sharing your feedback regarding your vehicle and experience thus far. We apologize for any inconvenience. If you have any questions or concerns about Hyundai vehicles, please contact our Connect Center at (800) 633-5151. One of our representatives will be happy to assist you further. Thank you ^cc
AM
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Abraham M.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/09/2026
Verified Review

Electrical issues after 9000 miles.

A brand new car should not be bricked within 9k miles. Unable to drive it and had to get it towed to the dealership. Other issues,hard to disconnect from charger. The buttons on the actual charging port do not work. Need to do some trickery with the app in order to get it to let go. The door handles are slick and why in the living word would they create ones that pop out? I'm always afraid I'll catch on one and tear it off the car. The lag on the display to switch between drivers is annoying. I just want to drive!
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Hyundai Motor America responded on 11/10/2026 09:27 AM

Hello Abraham,

We would like the opportunity to investigate this. A representative will be in touch with you to investigate further ^cc.
TM
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Tim M.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/09/2026
Verified Review

Roomy Quiet Ride

Liking the look, fit and finish, the room and comfort. Not liking the lack of mechanical buttons and having to look down. The radio is a PITA and should just go to favorites putting faux presets on high on the large screen. Hyundai should have a tutorial on the basic setup and infotainment start to finish instead of searching topics.
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GH
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Gregory H.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/09/2026
Verified Review

See below

See below
Recommended
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Hyundai Motor America responded on 11/09/2026 04:28 PM

Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you ^cc.
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