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SureCritic / Makes / Hyundai / IONIQ 5 / 2025

2025 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(2328 Reviews)
43%
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Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(2328 Reviews)
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Reviews

LR
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Larry R.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/06/2026
Verified Review

Good SUV. Dealer not so good

We have 2 Hyundai EV's. The 2025 Ioniq 5 is a very good and we have had no problems with it. We also have a 2024 Ioniq 6; and the 12v battery failed at 14 months. Cost us $260 for a new battery installed by the dealer. This dealer's customer service initially was poor at best. They have been improving. I would not recommend this dealer to any friends. Nor would I recommend a Hyundai EV.
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SK
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Suresh K.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/08/2026
Verified Review

Fantastic Ride

The 2025 Hyundai Ioniq 5 remains a standout in the electric vehicle market, blending retro-futuristic styling with impressive charging speeds and a spacious, tech-forward interior. With its new N Line trim, refined ride quality, and expanded battery options, it continues to be one of the most practical and compelling all-around EVs available today.
Recommended
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DB
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Daniel B.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2026
Verified Review

Brody Ioniq

Excellent car
Recommended
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TM
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Talmadge M.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2026
Verified Review

Love my first EV

Love this EV. For style, for comfort, for function.
Recommended
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GG
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Geraldine G.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2026
Verified Review

Electric fun

Great experience
Recommended
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DB
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Donte B.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/06/2026
Verified Review

I just hate the car honestly

Don’t like the car
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Hyundai Motor America responded on 11/06/2026 02:02 PM

Hello Donte,

Thank you for sharing your feedback regarding your vehicle and experience thus far. We apologize for any inconvenience. If you have any questions or concerns about Hyundai vehicles, please contact our Connect Center at (844) 462-5557. One of our representatives will be happy to assist you further. Thank you ^cc
CH
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Christen H.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/06/2026
Verified Review

Love my Ioniq5

Pretty much love my car. Hate the door handles, but can deal with it.
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PD
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Pinak D.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/06/2026
Verified Review

High Voltage Battery

Within 10k miles high voltage battery went bad and stopped charging.
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Hyundai Motor America responded on 11/06/2026 01:56 PM

Hello Pinak,

Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc
JM
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James M.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/06/2026
Verified Review

Recharging Issue

I could recharge with a Type 1 charger (extremely slow) but not a Type 2 charger that had been working for months. The dealer in Maui (Jim Falk Hyundai) kept the car for six days and ended up "fixing it" by doing a factory software update. They said the update was available only to them and not the customer. If it's a known problem then every shop should be aware of it.
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YS
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Yoon Ju S.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/06/2026
Verified Review

Acceptable, but with some minor defects that cause inconvenience.

This is my first time driving a Hyundai vehicle, and overall, I am satisfied. However, the overhead light on the driver’s side turns on and off intermittently, which is quite bothersome while driving. I have visited the dealership twice to address this, but unfortunately, no effective action was taken. Since visiting the dealership is very time-consuming, I have just continued driving the car as is—despite the significant inconvenience. Aside from this issue, I am currently satisfied with the vehicle.
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Hyundai Motor America responded on 11/06/2026 01:35 PM

Hello Yoon Ju,

We are sorry to hear about your experience with one of our dealerships, we hold them to the highest standards. We will share your feedback with them. If you’d like to discuss more details with us, please call us at 800-633-5151. Thank you. ^cc
CP
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Cordell P.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2026
Verified Review

I Love My Ionic 5

This is my second Ionic 5. This time I got the Limited, and I like all the upgraded features. The ionic 5 trunk is spacious, the front and rear seats are comfortable and the ride is smooth.
Recommended
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LB
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Lynne B.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/06/2026
Verified Review

Almost great

The navigation algorithm is not effective. Sends you to the wrong place. The ev charger access is on the wrong side of the car for easy access to Tesla chargers
Recommended
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LR
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Larry R.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/06/2026
Verified Review

Good SUV. Dealer not so good

We have 2 Hyundai EV's. The 2025 Ioniq 5 is a very good and we have had no problems with it. We also have a 2024 Ioniq 6; and the 12v battery failed at 14 months. Cost us $260 for a new battery installed by the dealer. This dealer's customer service initially was poor at best. They have been improving. I would not recommend this dealer to any friends. Nor would I recommend a Hyundai EV.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
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MA
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Michael A.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/06/2026
Verified Review

Horrible Driver Alert Warning System

Take a pass on this vehicle!
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Hyundai Motor America responded on 11/06/2026 07:47 AM

We are sorry to hear about your experience with your 2025 Hyundai IONIQ 5. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc
RB
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Richard B.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2026
Verified Review

No problems so far

Great time to have an EV, if you charge at home off peak.
Recommended
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AD
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Alice D.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/05/2026
Verified Review

Great, until the ICCU failure.

Love/ mostly
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FE
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Francisco E.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2026
Verified Review

2025 ionic 5

Good car, very roomy & comfortable front & rear seats lots of leg room for tall folks.
Recommended
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MM
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Mary M.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/05/2026
Verified Review

Great Car but a couple of issues

Need to move the phone pad charger out of the sun. The sun comes through the Windsheild and bakes the phone. Only C plugs frustrating. Hard to park because there is no camera in the front.
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DV
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Daniel V.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2026
Verified Review

Great Car after about 18 months

No issues at all. Mostly driving in town and charging at home. Some longer trips and charging at stations. Everything is top notch. Funto drive and especially enjoy the performance of the car.
Recommended
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SH
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Stephen H.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/05/2026
Verified Review

Ioniq 5 SEL, AWD

Overall very pleased with vehicle.
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NV
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Nicole V.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/05/2026
Verified Review

Good except for ICCU that ruins it all because it's permanent risk

Good except for ICCU. It has this ICCU problem which is a fundamental engineering design problem that is not solved. It means the car can just break anytime. I will not get another hyundai after this lease ends. It's one thing to have problems, that's ok. But you need to SOLVE THEM once you discover. And this require a recall / redesign, and spend a grand or two on every car out there to change it for a better design. Just changing the part that can fail anytime by another identical one that can fail anytime because it has the same fundamental design flaw is appalling, shameful, and as a result I can't take this car on a trip or anything. I'd be embarrassed if I was hyundai. You need to ADDRESS the problems, not pretend they don't exist. I was stopped in the middle of driving on the edge of the highway.
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Hyundai Motor America responded on 11/05/2026 12:22 PM

Hello Nicole,

We’re truly sorry to hear about the concerns you’re experiencing with your vehicle. If you need any further assistance, we encourage you to contact our Customer Care team at (844) 462-5557. One of our representatives will be happy to assist you further. ^cc
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