brand new broke twice, second time left stranded
I had the 2026 Ioniq 5 for 8 days before it failed to charge. It was in the shop 29 days. Hyundai Techline and a Hyundai Field Engineer could not figure it out. They replaced multiple parts with no result. They reseated a connection and cited it as the probable cause. There was no confidence that the vehicle was fixed, and implied that they got lucky. It is alarming that this many escalations yielded no proper solution. The dealership returned the car interior leather dirty and imprinted from whatever they placed on my middle console. They left corrosive it was on the second charge that the car's electrical system failed. It wouldn't drive. I was stranded at a charging station miles from home. Hyundai Roadside sent out a tow company and driver that had no idea what to do. Then they sent out a AAA driver that was excellent, which they should have done from the start. Now, it's in the shop for 34 days with no resolution. I am massively disappointed, as I spent a lot of money on the Limited and 2026 to ultimately receive a car that is non-functional. I am seeking a buyback and overall, the dealership and Hyundai Consumer Affairs have not been helpful. This particular car is unfit to drive, is unsafe and unreliable.
Verified Owner
