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SureCritic / Makes / Hyundai / Santa Fe Hybrid / 2023

2023 Hyundai Santa Fe Hybrid

Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(937 Reviews)
44%
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Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(937 Reviews)
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Reviews

HT
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Hiram T.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/07/2026
Verified Review

Consumer complaints

I have a couple of issues that are a real nuisance. 1. Locking of doors, every time my passenger or I try to get into the back seat, the door is locked. Basically I want to see a setting that allows all doors to be unlocked whenever the drivers door is unlocked. 2. The controls on the door (locks, windows) are not lite when the door is opened. I can’t see how to unlock passenger door at night. Actually I have 3 major complaints. The third may be lack of research on my part before buying vehicle. We bought this vehicle primarily for travel. I should not have bought a hybrid. I have learned driving at highway speeds in a hybrid does nothing for gas mileage. Hybrids are made for stop and go in town on low speed trips and not highway driving.
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Hyundai Motor America responded on 01/08/2026 08:58 AM

Hello Hiram , thank you for your feedback regarding your 2023 Hyundai Santa Fe Hybrid. We’re sorry to hear about your disappointment with vehicle design and features. Customer feedback plays an integral role in product design and development. Thanks for taking the time to share your thoughts. If you have any questions or concerns about Hyundai vehicles, please contact our customer care center at (800) 633-5151. Thank you ^cc.    
JZ
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Jeffrey Z.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/08/2026
Verified Review

Santa Fe Hybrid

Pleased with the performance of my Santa Fe Hybrid
Recommended
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LF
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LARRY F.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/08/2026
Verified Review

2023 Santa Fe

Overall good and easy to drive.
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JN
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Jerome N.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/08/2026
Verified Review

Good car

good SUV. Meets all my needs.
Recommended
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HT
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Hiram T.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/07/2026
Verified Review

Consumer complaints

I have a couple of issues that are a real nuisance. 1. Locking of doors, every time my passenger or I try to get into the back seat, the door is locked. Basically I want to see a setting that allows all doors to be unlocked whenever the drivers door is unlocked. 2. The controls on the door (locks, windows) are not lite when the door is opened. I can’t see how to unlock passenger door at night. Actually I have 3 major complaints. The third may be lack of research on my part before buying vehicle. We bought this vehicle primarily for travel. I should not have bought a hybrid. I have learned driving at highway speeds in a hybrid does nothing for gas mileage. Hybrids are made for stop and go in town on low speed trips and not highway driving.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 01/08/2026 08:58 AM

Hello Hiram , thank you for your feedback regarding your 2023 Hyundai Santa Fe Hybrid. We’re sorry to hear about your disappointment with vehicle design and features. Customer feedback plays an integral role in product design and development. Thanks for taking the time to share your thoughts. If you have any questions or concerns about Hyundai vehicles, please contact our customer care center at (800) 633-5151. Thank you ^cc.    
EW
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Elizabeth W.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/07/2026
Verified Review

A lot of bang for the buck

Overall, we’ve been pleased with the car. For a lower trim level, we got a lot of great value. Lots of features that make it a safe family hauler for a reasonable price. We mainly went with this one because of the standard safety features that aren’t offered on competing vehicles for a lower price point. Pretty good gas mileage with the hybrid. Main con for me are the aesthetics. It’s an ugly car. Incredibly functional but ugly. It’s a minor point. I wished I had waited for the 24 model year for that. Otherwise, great car. No issues so far.
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LN
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Louise N.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2026
Verified Review

Hyundai Santa Fe Hybrid

Great car. Gets great gas mileage and is comfortable to drive
Recommended
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DB
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Danny B.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2026
Verified Review

..

Just fine As expected
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LM
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Laura M.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2026
Verified Review

Great value to get a luxury-like vehicle.

Hyundai Santa Fe Hybrid has it all - comfort, tech features, quality and reliability.
Recommended
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RJ
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Richard J.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2026
Verified Review

Nice SUV

Excelent family car
Recommended
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GT
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Greggory T.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2026
Verified Review

23 Santa Fe is a winner for us

Overall great mileage and a great purchase.
Recommended
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SO
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Sally O.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2026
Verified Review

Santa Fe Hybrid

Average mpg is anywhere from 25-35 for the driving we do
Recommended
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KG
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Kevin G.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2025
Verified Review

Great vehicle overall

We are enjoying our SantaFe. It drives quietly, handles well and gets 32MPG overall.
Recommended
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JF
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Jamie F.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/30/2025
Verified Review

Decent suv

Ride is great. Needs more cup holders. Could use more space up front but otherwise have loved this vehicle.
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AW
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April W.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2025
Verified Review

FABULOUS VEHICLE!!!

When my husband said it was time for me to purchase a new vehicle, I really didn't want a new one. I was comfortable driving my Jeep Patriot which has been very dependable. I didn't want a bunch of new features, just wanted to stay simple. BUT, it was time because the Jeep was getting up in miles. My husband researched and thought the Santa Fe Hybrid would be a good choice. He was right. I love it and I am very happy with the extra safety features. It's comfortable, quiet and pretty decent on gas mileage.
Recommended
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WS
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Wayne S.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/29/2025
Verified Review

Vehicle is great.

I am happy w my vehicle but there’s been confusion w the automated emails I get regarding service needs. The calendar timing has been inaccurate.
Recommended
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RA
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Raghavendra A.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/29/2025
Verified Review

Good Vehicle

Worth for its price and features but wonder its resale values is low when I tried to exchange car with new version of same model which came in with in 6 months in the same show room. Hybrid milage is very low on freeways even if we drive on standard speed approx. 28m/g. Local milage also fluctuates based on gas percentage in the tank. Overall good vehicle for its price. I have recommended to my friends and family. Thanks!
Recommended
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JM
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Jeana M.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/29/2025
Verified Review

Overall I like it, but not sure I would buy one again

Has been a very reliable and comfortable car so far, just a few quirky things I don't enjoy (see cons). The biggest being a lack of power at times when accelerating from a stop. It doesn't happen all the time, but it feels like I can't trust it if I really need a quick burst of acceleration. Maybe because we drive in Eco-mode? The backup beeping is so obnoxiously loud, I feel like I need to apologize to my neighbors if I back into my garage late at night! Most other hybrids don't beep when backing up. Over 100 mile decrease per tank in mileage during cold weather, maybe this is average, but it seems like more.
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CC
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Cristina C.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2025
Verified Review

Our 2023 Santa Fe Hybrid

We absolutely love our Santa Fe hybrid which we named Harmony! We “rescue” groceries at Ralph’s and Bristol Farms in Newport Beach for the Laguna Food Pantry every Thursday and are so thankful that we have room for so much that would otherwise be sent to the landfill! Harmony is comfortable, quiet and enjoyable to drive on short and long trips. This is our second Hyundai and we’re highly recommending Tustin fir sakes and service!
Recommended
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JK
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James K.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/22/2025
Verified Review

Braking inconsistent. Some body or suspension squeaks

Braking is inconsistent
Recommended
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JT
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John T.
2023 Hyundai Santa Fe Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/22/2025
Verified Review

So many creaks and noises

Right away, this vehicle is noisy inside. Not from road noise but from poor clips that loosen right after driving off the lot. The dash creaks, the center console creaks, the clips that “hold” cups in the cup holders creak. It’s the most annoying vehicle I’ve owned because of this and won’t be purchasing another Hyundai. At 10k miles, the windshield washer reservoir began to leak and the Hyundai dealer said “you’ll need to fix that” and proceeded to tell me the cost on the repair, even though it’s covered under warranty but Hyundai doesn’t see it as a warranted item. At 46k miles, the heater fan is on the fritz. Such a lemon of a vehicle and a waste of money.
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Hyundai Motor America responded on 12/22/2025 02:19 PM

Hello John,

Thank you for sharing your feedback about your 2023 Santa Fe Hybrid.
We truly value hearing from our guests and continuously monitor feedback to enhance our products and services.
If you’d like to share more details directly, we encourage you to contact our Customer Care team at 800-633-5151. One of our representatives will be happy to assist you further. ^cc
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