Disappointed New Buyer
I bought this vehicle in March with the thought that a brand new vehicle would be free of problems so I wouldn't have to go through the hassle of scheduling and waiting for repairs. With less than 3,000 miles on the vehicle the air-conditioning system developed a problem that requires an actuator to be replaced. The Service Dept. ordered the part and told me it would be in at the end of last week and that it would be sometime this week before they could install it. They called today to let me know the part was in but now it won't be until next week before they can install it. This is poor customer service in my view as I would have thought they would have put priority on it since I have already been inconvenienced by the problem and now they are apparently fine with continuing the inconvenience. This is Eastern North Carolina where day time temps are routinely in the 80's and 90's so having no air conditioning is a real problem, especially at our ages. I am very disappointed in Hyundai.
Verified Owner
