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STEVE ENRIQUEZ

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(684 reviews)
78

LM
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Lorraine M.
Menifee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Like family
Very knowledgable of work.
Steve is amazing always helps me with any issues I have even when schedule is tight.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/22/2019 08:12 AM

Thank you for taking care of returning the survey. I am glad to have Steve here to take care of your needs. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

SA
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Stewart A.
Sun City, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and convenient near by
Steve always provide great service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/15/2019 08:23 AM

Thank you for returning the survey with such a great review. We are thankful for your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

ML
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Monique L.
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service!
Everyone is very kind and helpful. I took my car to two different mechanics and they could not figure out what was wrong with my car. I took it here to the dealership and they figured it out and fixed it all in one day. I plan to continue going to Temecula Hyundai to get my car repaired.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/15/2019 08:03 AM

Thank you for your commitment on returning to our dealership. I am glad to see that we took care of repairing your vehicle. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

Verified Customer
Menifee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Thank you
.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/11/2019 07:56 AM

Thanks 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

JB
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John B.
Winchester, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast service in, on time and at correct price
Always feel good about Temecula Hyundai for service.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/10/2019 08:02 AM

We are very glad to see the great review that you sent in. Our goal is to always make people feel good about coming in to have a vehicle serviced. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

Verified Customer
Hemet, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My first visit.
So far so good..
All went well.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/05/2019 07:22 AM

Thank you for the great review. We hope to continue to be your service department of choice. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

RI
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Robin I.
Hemet, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesom Service
Thank you
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/03/2019 05:09 PM

Thank you very much for taking the time to service your vehicle with us. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

JC
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Jane C.
San Marcos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Temecula is Fantastic!
The service is superb, especially if you are lucky enough to get Steve Enriquez. The popcorn is great. My only complaint if I were to have one is that the waiting area is freezing. Next time I'll bring my sweatshirt.:)
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/03/2019 04:46 PM

Thank you for coming in to see us and have your vehicle serviced. I will definitely see about getting the a/c turned down to a more comfortable temperature in the future. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

EA
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Edgar A.
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
VERY GOOD SERVICE
GREAT WORK
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/03/2019 04:41 PM

From the entire team here at Temecula Hyundai, Thank you for coming in to have your vehicle serviced with us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

GL
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Gail L.
Temecula, CA
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent
Service department was accommodating, courteous, and thorough.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/24/2019 08:03 AM

Thank you for returning the survey. We are happy to have you as a customer of Temecula Hyundai. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

JS
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Justin S.
Menifee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good people
Easy to deal with as always
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/24/2019 08:03 AM

Thank you for returning the survey. We are happy to have you as a customer of Temecula Hyundai. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

Verified Customer
Winchester, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast efficient service
I had an appointment and arrived a few minutes early. I was done and on my way home in just under an hour. Staff are great. Friendly and efficient service department.
I recommend them..
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/24/2019 08:03 AM

Thank you for returning the survey. We are happy to have you as a customer of Temecula Hyundai. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

DC
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Diane C.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Service was what I expected, excellent, including the Lyft ride while I was waiting for the car, which had warranty service on drive train.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/18/2019 09:57 AM

Thank you for taking the time to fill out the survey. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

JP
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Joseph P.
Aguanga, CA
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Stands The Test of Time.
Took care of the warranty issue promptly. First warranty issue in 5 Hyundai, s purchased from this dealer. I'm on my 3rd Sonata, it is a hybrid. My wife went from a Veloster to Elantra GT. Great service on all vehicles since 2011 .
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/14/2019 08:20 AM

Thank you for returning the survey and we are very glad to have you as a customer. Hope to see you again for any future service you may need. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

WP
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Wendy P.
Winchester, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Job!
Don't want to see FOX news in waiting area !!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/14/2019 08:19 AM

Thank you for returning the survey and we are very glad to have you as a customer. Hope to see you again for any future service you may need. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

Verified Customer
Menifee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Great friendly service even when you think you have an appointment and show up on the wrong day. My car was still expeditiously serviced.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/14/2019 08:19 AM

Thank you for returning the survey and we are very glad to have you as a customer. Hope to see you again for any future service you may need. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

MT
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Michael T.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mike T
Fast, courteous service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/07/2019 07:53 AM

Thank you for coming in to have your vehicle serviced with us. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

JY
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Joy Y.
Oceanside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly service
Great service !
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/05/2019 08:34 AM

Thank you so much for coming in to see us. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

SY
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Stanley Y.
Murrieta, CA
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Leo and Steve
Leo is the best salesmen and Steve is the best Service representative! If it weren’t for them, I would not return!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/04/2019 07:24 AM

Thank you so much for coming in to see us. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

JA
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John A.
Winchester, CA
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Thanks for your help through
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/04/2019 07:23 AM

Thank you so much for coming in to see us. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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