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STEVE ENRIQUEZ

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(677 reviews)
81

Reviews of STEVE ENRIQUEZ

JC
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Jane C.
San Marcos, CA
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Temecula is Fantastic!
The service is superb, especially if you are lucky enough to get Steve Enriquez. The popcorn is great. My only complaint if I were to have one is that the waiting area is freezing. Next time I'll bring my sweatshirt.:)
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/03/2019 04:46 PM

Thank you for coming in to see us and have your vehicle serviced. I will definitely see about getting the a/c turned down to a more comfortable temperature in the future. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
EA
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Edgar A.
Murrieta, CA
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
VERY GOOD SERVICE
GREAT WORK
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/03/2019 04:41 PM

From the entire team here at Temecula Hyundai, Thank you for coming in to have your vehicle serviced with us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
GL
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Gail L.
Temecula, CA
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent
Service department was accommodating, courteous, and thorough.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/24/2019 08:03 AM

Thank you for returning the survey. We are happy to have you as a customer of Temecula Hyundai. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
JS
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Justin S.
Menifee, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good people
Easy to deal with as always
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/24/2019 08:03 AM

Thank you for returning the survey. We are happy to have you as a customer of Temecula Hyundai. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Winchester, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast efficient service
I had an appointment and arrived a few minutes early. I was done and on my way home in just under an hour. Staff are great. Friendly and efficient service department.
I recommend them..
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/24/2019 08:03 AM

Thank you for returning the survey. We are happy to have you as a customer of Temecula Hyundai. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
DC
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Diane C.
Temecula, CA
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Service was what I expected, excellent, including the Lyft ride while I was waiting for the car, which had warranty service on drive train.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/18/2019 09:57 AM

Thank you for taking the time to fill out the survey. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
JP
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Joseph P.
Aguanga, CA
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Stands The Test of Time.
Took care of the warranty issue promptly. First warranty issue in 5 Hyundai, s purchased from this dealer. I'm on my 3rd Sonata, it is a hybrid. My wife went from a Veloster to Elantra GT. Great service on all vehicles since 2011 .
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/14/2019 08:20 AM

Thank you for returning the survey and we are very glad to have you as a customer. Hope to see you again for any future service you may need. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
WP
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Wendy P.
Winchester, CA
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Job!
Don't want to see FOX news in waiting area !!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/14/2019 08:19 AM

Thank you for returning the survey and we are very glad to have you as a customer. Hope to see you again for any future service you may need. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Menifee, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Great friendly service even when you think you have an appointment and show up on the wrong day. My car was still expeditiously serviced.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/14/2019 08:19 AM

Thank you for returning the survey and we are very glad to have you as a customer. Hope to see you again for any future service you may need. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
MT
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Michael T.
Temecula, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mike T
Fast, courteous service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/07/2019 07:53 AM

Thank you for coming in to have your vehicle serviced with us. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
JY
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Joy Y.
Oceanside, CA
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly service
Great service !
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/05/2019 08:34 AM

Thank you so much for coming in to see us. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
SY
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Stanley Y.
Murrieta, CA
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Leo and Steve
Leo is the best salesmen and Steve is the best Service representative! If it weren’t for them, I would not return!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/04/2019 07:24 AM

Thank you so much for coming in to see us. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
JA
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John A.
Winchester, CA
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Thanks for your help through
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/04/2019 07:23 AM

Thank you so much for coming in to see us. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
HM
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Hamilton M.
Murrieta, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service as Always
Went in expecting the 100K to set me back a small fortune. Even had them order tires because they felt worn to me. They looked at the records and said that most of the work had been done on the previous two services and my tires still had a couple months left on them. Left for the cost of an oil change and some new wiper blades. No pressure to up sell services. Gave me exactly what my car needed and nothing more. That's what keeps me coming back.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/28/2019 09:44 AM

Thank you so very much for coming in to see us. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
T&
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The &.
Temecula, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
customer service
The problem was handled professionally and I was provided a free rental
car while mine was being fixed.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/28/2019 09:33 AM

Thank you for stopping in to see us. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
DI
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David I.
Murrieta, CA
2014 Hyundai Sonata Hyb
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department is great.
I have taken my sonata to get serviced here ever since I bought it. This service department does a great job. It is because of this great service that I continue to take my vehicle back here for service.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/28/2019 09:23 AM

Thank you so very much for having your vehicle serviced with us. I would like to maybe get some feedback on what we could have done better to earn a 5 star review. We are always looking to improve. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
AN
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Amity N.
Murrieta, CA
2017 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Poor Experience
Basically poor coomication and no focus on customer service.
Not Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/21/2019 08:18 AM

I am very sorry for the outcome of the recall that was performed on your vehicle. We typically do not have many issues after performing the recall and unfortunately your vehicle was one of the few that had to come back. I can completely understand your frustration with the sequence of events that occurred. I am sorry for the time taken coming back, getting into a rental and the time it took to get your vehicle repaired also. I will be contacting you shortly to see what we can do to keep you as a customer. The last thing we want is to lose a customer for something that could have been handled different ways. Thnak you for your time and I will be contacting you today. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
LM
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Lori M.
Temecula, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast & Friendly service
I called on asked about scheduling an appointment. There were able to take me within a half hour of my call!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/15/2019 02:17 PM

Thank you for the great review. We are very glad to have you as a customer. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
JJ
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Joan J.
San Diego, CA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil Change Review
Made appointment for 8:00 am on a Saturday.
Arrived at dealer at 7:45. They got my car in right away and was done by 8:50 a.m.
Perfect!
Nice waiting area and in and out within the hour.
I appreciated them putting my car in first - since I had an appointment.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/15/2019 02:14 PM

Thank you for the great review. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
CC
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Candis C.
Anza, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
NEVER A DOUBT
This service Department treats its customers like family. They go well beyond meeting needs, to Exceeding expectations. I don’t want anyone touching my car But “Temecula
HYUNDAI,” they have saved me money, and time, it’s a “ good thing “ Never a Doubt it’s done right !!!!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/15/2019 08:18 AM

Thank you so much for the great review. We appreciate your kind words and your business with us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
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