Check engine light at 13k miles Poor service. Can't get parts..
Gorgeous car with amazing features but just as I feared the car is already in the dealership with a check engine light powertrain issue at 13k miles. Took over a week just to get an appt to bring it in to see what the issue was. Dropped it off at Genesis dealership in Charlotte and zero calls from service dept to update us on status. 12 days later my husband shows up at dealership to see what's going on and they said it needs a fuel injector and not sure when they can get the part. Possibly 3 weeks from now. I was pleased up until this fiasco. We are very disappointed that we are already having issues at 13k miles and now it's sitting there because they can't get parts. Not what I expect with a luxury suv. I never had this issue with our Fords, Lexus, Hondas, Chevys. Seats are not comfortable. Lower back hurts every day when I drive it. Issues with sounding like in a tunnel even with update. Too many issues already.