Thank you for reaching out to Genesis Motor America. We are very sorry to hear about your experience. If you require assistance in communicating with the retailer to inspect your concerns, our office will be glad to act as a liaison. We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support and assistance if needed.
Genesis Consumer Affairs^mm
Thank you for reaching out to Genesis Motor America. We are very sorry to hear about your experience. If you require assistance in communicating with the retailer to inspect your concerns, our office will be glad to act as a liaison. We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support and assistance if needed.
Genesis Consumer Affairs^mm
Thank you for sharing your concerns with us. Please continue to work with and follow up with your current Case Manager to move forward with Genesis regarding your vehicle's concerns and the survey you brought to our attention. Genesis Consumer Affairs^ms
We appreciate you bringing this to our attention, but are disappointed to hear about this troubling situation. We have escalated your concerns for further assistance. Please allow approximately 1 to 2 business days for contact.