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SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1628 Reviews)
43%
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  • Build Quality
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  • Performance
  • Exterior
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  • Interior
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Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1628 Reviews)
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Reviews

MD
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Morris D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/28/2025
Verified Review

Disappointed former customer

Road debris caused battery fluid leak, resulting in total loss.
    Value
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Hyundai Motor America responded on 12/29/2025 07:05 AM

Hello Morris, we are really sorry to hear about your experience with your 2023 Hyundai IONIQ 5. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc
BA
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Bonita A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2025
Verified Review

Great car but for one thing

Love driving this car. Only drawback is the lack of a rear window wiper.
Recommended
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SC
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Steven C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/30/2025
Verified Review

Great first EV and a great overall package

Since leasing the Ioniq 5 over 2 years ago, it has become our go to road trip vehicle. Fast charging means we almost never have to wait on the car to charge. By the time we pop in to use the bathroom and get a fresh drink or a bite to eat, the car is ready for the next leg. The car is quiet and very comfortable on the highway with plenty of space for us, our dog, and our luggage.
Recommended
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DW
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David W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/30/2025
Verified Review

Initial Quality Control Issues

Significant Issues surrounding the Charge Controller. This was complicated by poor dealer service. The dealer is more focused on selling and not servicing. I was stranded several times because the battery (the 12V one) kept dischargind and was not being charged by the main battery.
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Hyundai Motor America responded on 12/30/2025 08:32 AM

Hello David, we are sorry to hear about your experience with your 2023 Hyundai IONIQ 5 and one our dealerships. If issue still persists, we recommend taking it to another Hyundai dealership for second opinion on the concern. If you have any questions or concerns after the dealership visit, please contact our customer care center at (800) 633-5151. Thank you. ^cc
JL
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John L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/29/2025
Verified Review

Nice, But Too Much Of An iPad

The car is comfortable, great for around town, and has plenty of pick up and handling. I like it, but I really don't like the touch screen. Unfortunately, all of the TVs have them. Why is it we have to use a hands free phone but they give us a screen to look at instead of tactile knobs we can use by touch without looking at the dash? Also, the speedometer is in a bad location and there are no options to rearrange the dash in a logical order. We can change colors, but not functions. Hmm....
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CF
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Christopher F.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/29/2025
Verified Review

It is a decent vehicle with a fast depreciation and a lot of plastic.

It is a pretty decent vehicle. Had an issue with door panels coming apart replaced after a few trips. Heater failed under warranty and was replaced. Handling could be better. It is spacious and a nice hatchback.
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Hyundai Motor America responded on 12/29/2025 10:12 AM

Hello Christopher,

Thank you for your review. Hyundai is committed to providing the best possible product experience, quality, and value. Hyundai greatly values our customers’ feedback, and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. ^cc
MD
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Morris D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/28/2025
Verified Review

Disappointed former customer

Road debris caused battery fluid leak, resulting in total loss.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 12/29/2025 07:05 AM

Hello Morris, we are really sorry to hear about your experience with your 2023 Hyundai IONIQ 5. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc
JI
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John I.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/26/2025
Verified Review

Good car just

Good car just needs a rear wiper/washer
Recommended
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RG
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Ronald G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2025
Verified Review

2 years plus, and i still love it!

I've been driving this car over two years now and still absolutely love it. There's only a couple of things I would change about it.Whether it's been a solid car. It was our first EV and weve been so happy with driving an EV that weve purchased a 2nd one (mini cooper) with shorter range for around town.
Recommended
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HB
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Harold B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2025
Verified Review

Great Car!

I bought this car because it had what I needed: all wheel drive and excellent range. I found that it is well made, with excellent fit and finish. It is great on the highway.
Recommended
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KB
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Katie B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/23/2025
Verified Review

Dead Battery takes MONTHS to fix

EV battery is under warranty but will take about a year to replace. After having other battery issues twice with the ICCU and 12-volt.
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Hyundai Motor America responded on 12/23/2025 09:08 AM

Hello Katie,

We would like the opportunity to investigate this. A representative will be in touch with you shortly to investigate further ^cc.
FG
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Fabian G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2025
Verified Review

Ioniq 5 SEL

Love my car fun to drive and very comfortable
Recommended
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PP
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Phil P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2025
Verified Review

Best car I’ve ever had

Smooth ride, great power, 100% reliable
Recommended
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JS
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John S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/22/2025
Verified Review

Great around town car.

Great for in town activities like do it yourself, shopping and sports. Rides like a much larger vehicle and responds like a sports car.
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TA
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Thomas A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/22/2025
Verified Review

IONIQ 5

Vehicle was a dream that turned into a nightmare progressively having more and more issues.
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Hyundai Motor America responded on 12/22/2025 02:16 PM

Hello Thomas,

Thank you for your feedback. We are always looking to improve our customer experience and appreciate any input from our customers. The tires do have a manufacturer warranty of their own, we recommend reaching out to your tire manufacturer regarding tire warranty. ^cc
RJ
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Robert J.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/21/2025
Verified Review

2023 Ioniq 5

For such an expensive vehicle, it is surprisingly basic. I would expect a full 360 degree camera setup and got a backup view only. No rear window wiper/washer. No sunroof. My overall opinion is likely clouded due to the extremely poor dealer experience. I expected more. This is the fourth Hyundai product I have owned, the by most expensive, the least satisfying and the last
    Value
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Hyundai Motor America responded on 12/22/2025 07:22 AM

Hi Robert, we are sorry to hear about your experience with your 2023 Hyundai IONIQ 5 and the dealership. Your feedback will be taken into considerations as we develop new models and trims. Thank you. ^cc
JG
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Jesus G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2025
Verified Review

Best vehicle I have owned

The Ioniq5 is an efficient, fun-to-drive vehicle. It is comfortable, spacious, and non-ostentatious. The Highway Drive Assist (HDA) features are highly effective at reducing driver fatigue while maintaining safety. The HDA, comfort, and "roominess," combined with fast-charging capabilities, make the Ioniq5 an ideal vehicle for long-distance and vacation travel, while serving perfectly as a commuter car for short-distance, everyday driving.
Recommended
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SB
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Shane B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/17/2025
Verified Review

Ioniq 5 saved my family’s life

All in all, the Ioniq 5 is an amazing vehicle. I owned the vehicle for approximately 3 years before my family and I were involved in a rear-end collision. We were stopped on a 55 mph road waiting on on-coming traffic while making a left-hand turn. A driver rear-ended us at 60 mph or more. He never slowed down. He hit us so fast we did a complete 360 and got pushed more than 50 feet into a home owners yard. My infant twins were in the back seat. The Ioniq 5 did its job and protected my entire family. My twins were almost completely unphased and walked away with only a few cuts / bruises. My wife and I walked away with minor injuries (as of writing this). My biggest advice for the future of the Ioniq 5 is to never forget about safety and the families driving these vehicles.
Recommended
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PT
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Patrick T.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/16/2025
Verified Review

Overall Pleased with Purhcase

Car is still comfortable, quiet and preforms well in all types of situations. A little disappointed by the need to replace the 12v battery, the trunk rattle, and the door rattle. All of which are fixable.
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RC
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Rachael C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/15/2025
Verified Review

2023 Hyundai IONIQ 5

I love the car and how it runs. I dislike that there is no windshield wiper for the back window. It's a hatchback - that's a dumb design flaw
Recommended
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SW
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Susan W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/15/2025
Verified Review

winer car

mostly good review
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