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SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1711 Reviews)
43%
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Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1711 Reviews)
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Reviews

NS
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Nicholas S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/19/2026
Verified Review

ICCU Anxiety

This is the best car I have ever even driven let alone owned. Everything is excellent. But my wife wants to take my son in it to the zoo tomorrow and I am really worried about the ICCU. The faster that Hyundai/Kia comes clean on the issue and provides a fix for this the better. It is the #1 thing you need to be focused on.
    Value
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Hyundai Motor America responded on 03/20/2026 08:18 AM

Nothing is more important than the safety of Hyundai customers Nicholas. If you have any questions about Hyundai vehicles, please contact our customer connect center at (800) 633-5151 to further discuss your ICCU concerns. Thank you ^cc.
NS
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Nicholas S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/19/2026
Verified Review

ICCU Anxiety

This is the best car I have ever even driven let alone owned. Everything is excellent. But my wife wants to take my son in it to the zoo tomorrow and I am really worried about the ICCU. The faster that Hyundai/Kia comes clean on the issue and provides a fix for this the better. It is the #1 thing you need to be focused on.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 03/20/2026 08:18 AM

Nothing is more important than the safety of Hyundai customers Nicholas. If you have any questions about Hyundai vehicles, please contact our customer connect center at (800) 633-5151 to further discuss your ICCU concerns. Thank you ^cc.
AW
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AARON W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2026
Verified Review

Favorite car ever.

Love this quirky-looking car that has great EV range, charges quickly, and drives like a spaceship--fast, smooth, and quiet. Lots of neat features at the Limited trim level.
Recommended
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JB
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Jon B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2026
Verified Review

Nice car

Good value. Nice features. Cheap to operate
Recommended
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JS
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James S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/17/2026
Verified Review

ICCU failed twice and 12 v once

Car is defective. I am unable to rely on it due to ICCU failures and being stranded
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Hyundai Motor America responded on 03/17/2026 04:55 PM

James, thank you for sharing your feedback on your 2023 Hyundai IONIQ 5. This information has been forwarded to your case manager for further handling. ^cc 
BL
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Bill L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2026
Verified Review

Best car that I have ever owned

So lovely to drive, quiet, and just fun. Best car that I've ever owned by far.
Recommended
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LL
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Lawrence L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2026
Verified Review

Love the car, should have had a rear windshield wiper

I really find no faults with the vehicle, other than it should have always had a rear windshield wiper. The posterior of car actually increases the amount of road detritus swept up on the vehicle and rear window. Also the top deflector is designed so as to inhibit down-word airflow which would help clean the review window. Stupid design, but still great car.
Recommended
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WB
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William B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2026
Verified Review

Smooth ride.

This vehicle has been a pleasure to drive over the last two and a half years.
Recommended
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AP
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Andrew P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2026
Verified Review

9.99 out of 10. Truly outstanding car

Drives like a dream, features work seamlessly, always look forward to driving it. But lacks a rear windshield wiper, and the range estimates are optimistic in our hilly area.
Recommended
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BJ
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Bryan J.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2026
Verified Review

Hyundai Ionic 5

Excellent vehicle
Recommended
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DK
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Dennis K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/09/2026
Verified Review

Great Vehicle would be Fantastic with a Few Minor Improvements

Car has been excellent. Charges fast, is comfortable, and has lots of tec. Newer released cars now have a larger battery / more range and I wish it had a way for me to manually start the battery conditioning, event below 20% state of charge.
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SF
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Samantha F.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/05/2026
Verified Review

HORRIBLE

This is the worst car ever.
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Hyundai Motor America responded on 03/06/2026 07:29 AM

Hello Samantha,

Thank you for your feedback. We are always looking to improve our customer experience and appreciate any input from our customers. ^cc
NS
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Neil S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/03/2026
Verified Review

2023 Ioniq 5 Limited AWD

Overall I love this car, but it has one massive defect. The ICCU. When it failed it was off the road for over two months waiting for repair. It makes me not trust the car for long trips knowing that it may fail again, at any time, without warning. It has spoiled what would be a great ownership experience. The inconvenience of a rear window wiper cannot be overstated.
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AT
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Allan T.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/02/2026
Verified Review

Vehicle Assessment

Vehicle is inconsistent. Have had two batteries go dead. Car had to be towed twice to dealer. Left without car. No loaner offered. Asks me to press power button to start on occasions. Charging connection does not slip into car as easily when it was new.
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Hyundai Motor America responded on 03/02/2026 03:28 PM

Allan, thank you for sharing your feedback on your 2023 Hyundai IONIQ 5. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. Your feedback will be taken into consideration. ^cc 
JT
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John T.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2026
Verified Review

Great car, especially the EV platform, with some quirks

I love the range and the fast charging speed--it has really increased our road trip range. The cabin is comfortable and the car is stable and fun to drive. Great value for the money.
Recommended
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BW
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Bruce W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/20/2026
Verified Review

2023 Hyundai IONIQ 5

Overall the vehicle is very enjoyable and comfortable with its impressive acceleration and handling being key features. My biggest criticism is battery life in the winter, which is as much as 30% less capacity. A significant and unresolved issue with our car is the inconsistent operation of cabin heating in the winter. Approximately 1 out of 10 times when starting the vehicle, the heat will not come on or is significantly delayed. We have had this looked at multiple times, but due to the inconsistency of the problem, Hyundai is unable or unwilling to determine the problem. When you live in Minnesota, this is a significant problem.
    Value
  • Build Quality
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  • Exterior
  • Interior
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Hyundai Motor America responded on 02/20/2026 02:17 PM

Hello Bruce,

We encourage you to continue working with your local authorized Hyundai dealership for further inspection and assistance. If you have any questions or concerns after the dealership visit, please contact our customer care center at (800) 633-5151. Thank you for sharing your concerns with us ^cc 
FF
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Frank F.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/19/2026
Verified Review

Great, except... heater works intermittently; not good in cold weather

Overall I like the car. My wife and I each purchased one at the same time, and they're both performing similarly. The car handles well in almost all conditions for driving: Rough roads, wet pavement, snow-covered streets - you name it, and it seems to do a good job. Acceleration is very good (easy to get onto the highway without being concerned about getting up to speed in a reasonable time), handling is nice and smooth, the HDA is an interesting addition and works well, and the noise inside the cabin isn't bad (it could definitely be improved, but it's not annoying). It's comfortable inside (plenty of room), and the folding rear seats make transporting a breeze. The ability to use the car as a source of electricity (providing a standard household outlet with the optional plug) is a nice feature that I have used a couple of times when we lost power briefly at our house. There are two things that keep it from being stellar. 1. The heater works only intermittently; it is inconsistent and can't be replicated "on command" so both times I've taken it to the dealership for service to check out the heater, it worked. I have video showing the heat turned all the way up (82°) and you can see the steam coming from my breath from the cold air coming out of the vents. The 45+ minute drive to and from work is brutal when the heater isn't working at all (other than circulating the freezing cold air inside the cabin). 2. The collision detection system is "hit or miss" (no pun intended) - sometimes, it seems to be a bit too conservative when it senses other vehicles showing down or stopped ahead. I understand the concept of taking the more conservative approach - for safety - but it can also cause anxiety when it applies the brakes and you're not expecting it (and you have the vehicle under control). The first problem could be a deal-breaker for someone who lives in a cold weather state, and if it doesn't get resolved soon, I will definitely be letting people know that it's an issue that is more than bothersome - it makes driving uncomfortable and potentially even dangerous. The second problem is possibly just something that needs some tweaking, or alternatively, it would be nice to provide a way to either turn that feature off or on.
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ER
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Elwood R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2026
Verified Review

First all electric

One of the best cars I have owned Zero Maintenance from breakdowns, only required service over 3 years.
Recommended
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RK
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Robert K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2026
Verified Review

2023 ioniq 5

Excellent car
Recommended
    Value
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TF
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Travis F.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/18/2026
Verified Review

Constant Air Conditioning Problems

It is a nice car besides the unknown issue with the ac intermittent shutting off and on after a restart. Eventually it just stops working and dealership or corporate i dont think has found a resolution to the problem. Ive seen many ppl complain about the iccu issue not sure if that's whats wrong with mine. Also have experience where the infotainment display and cruis control radar lane assist all gets turned off screen goes black and disables all features requiring you to pull over and restart the car. Also noticed at only 13k odo my fully charged car Ave 3.4 kwh per mile was showing about 305 mile range at 100% now it's only showing about 250 to 270 max range. And realistically I get about 220 before I need to recharge because I'll only have about 20 to 32% remaining which wouldn't get me to the next available charger. Positives so far is that it really charges quick on available 13 mins to 80% and about 30 mins to 100% on a 350 charging network. Car drives smooth and with the awd it launches very quick. Nice features come with my limited package such as vehicle to load which turns your car to a generator to power your house incase of a power outage or storm. I have mine where I can power half my breaker box and power the critical parts of my house by back feeding my car charger port plug in. Hopefully hyundai find out a resolution to my issues. Compared to a tesla tesla has very nice software and customizable features. But tesla build quality and lack of buttons are horrible.
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Hyundai Motor America responded on 02/18/2026 02:29 PM

Hello Travis,

Thank you for reaching out to us. We were able to verify that your case is currently under review by our corporate investigation team. We would like to encourage you to continue working with your case manager regarding your inquiry into this incident. Thank you. ^cc
CN
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Carolyn N.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/17/2026
Verified Review

Ioniq 5

Two years of driving, no trouble at all.
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