Disappointed
My salesperson called to inform me he had a great deal for me on this corporate loaner. It had 6,000 miles on it when we leased it. My wife and I invested $3,500 downpayment, along with our monthly payments, with intent to finance the vehicle when the lease is up.
Shortly after bringing it home, I noticed 5-7 small rust spots on the hood of this white vehicle.
My wife and I are extremely disappointed with Burns Hyundai staff. We have lease 5 vehicle in the last 5 years. This vehicle should have been thoroughly inspected before being pawned off as a great deal to our family, especially with our recent history in doing business with Burns Hyundai.
My wife and I were referred to this dealership by a friend of Peter Lanzavecchia, the (President/Owner). The staff at the dealership are also aware of this.
I even left a voice mail and emailed the salesperson, Christopher Solorio, OVER one week ago, to express my disappointment, but to also give Burns Hyundai a final chance to retain us as customers, since I am in the market for a new vehicle.
Christopher Solorio did not return my calls or return my email.
This experience with the white Tucson, along with a couple others have been the deciding factors in my family now transitioning away from Burns Hyundai.
We are extremely disappointed.