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SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1625 Reviews)
43%
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Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1625 Reviews)
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Reviews

JD
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Janine D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/22/2025
Verified Review

Love the car; do not love Hyundai service and culture

car drives great. But has a few annoying flaws. 1. it needs a rear window wiper/washer; 2. the turn radius is sub-par making it hard to park; 3. could come in better/more colors
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Hyundai Motor America responded on 08/22/2025 09:09 AM

Hello Janine,

We’re so sorry to hear about your experience with one of our dealerships. Although each Hyundai dealer is independently owned, we still hold them to the highest standards. We'll share your feedback with their management team. ^cc
SG
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Susan G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/22/2025
Verified Review

A fast EV

It is disappointing that there is no rear windshield wiper
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CS
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Christopher S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2025
Verified Review

Game Changer

The IONIQ 5 is the best vehicle I have ever owned. Not only is it a joy to drive, but I feel safer commuting in heavy traffic. I would recommend this car to anyone who has the ability to install a charger at home and wants to have fun driving. This EV is definitely zippy, you really get an enjoyable driving experience and it will also warn you of all the traffic dangers around you. I put over 25,000 miles a year on this car including driving in heavy traffic, heavy snow and -20F temps.
Recommended
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BM
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Brian M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/22/2025
Verified Review

2023 Ionic 5

Love how it drives, although have had to balance the tires more often than recommended. There was a rattle on the back hatchback that was fixed and came back twice. The buttons and knobs on the dash could be more driver friendly. Difficult to adjust while driving so it forces you to use voice commands. EV prices have come down significantly since I bought it in 2023 so I’m underwater. Lots of safety features. Came with two years of free charging and a year of SiriusXM
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RL
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Robert L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/21/2025
Verified Review

Have to charge battery n it's hard to find chargers

It's okRobert, At Hyundai, we’re committed to building the best products and invite you to provide feedback on your 2023 Hyundai Ioniq 5
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Hyundai Motor America responded on 08/21/2025 01:59 PM

Hello Robert, Thank you for sharing your feedback on your  2023 Ioniq. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc
BB
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Brandon B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/21/2025
Verified Review

Solid experience with no major electrical or mechanical issues.

I have had a solid ownership so far. I have really enjoyed the overall performance, build quality, cuarging experience on the high voltage architecture and just overall reliability of my vehicle.
Recommended
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JS
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Joan S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2025
Verified Review

Quiet and easy to drive and maintain

If you want an EV vehicle, this is the one to buy.
Recommended
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JB
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John B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2025
Verified Review

Great car with a few monor flaws

Great car to drive around. My only true beef is that there is no rear wiper, which makes the window useless in bad weather. Great interior, good control layout. Very peppy and sporty, if you choose to drive it hard, but also great for normal driving.
Recommended
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DB
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Dwight B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2025
Verified Review

Very good

A great Car I Love this Car
Recommended
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JK
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Jeffrey K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/20/2025
Verified Review

Overpriced Lease of Hyundai Ioniq 5

Pretty good EV, charging could be faster with longer range, will probably go hybrid with the next vehicle.
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DS
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Dan S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/20/2025
Verified Review

Mostly a great car, but they should fix the vibrating issue.

The Ioniq 5 has all the zip and character you probably look for in an electric car. But Hyundai appears to have a vibration issue they don't seem to be able to fix. I got a loaner from them while they took two months to think about it, and the Santa Cruz vibrated even worse—I mean a lot. My friend had a Hyundai, and it vibrated too. Anyway, I still liked the car on almost all the other issues you think about in a car. However, they should add a rear-window wiper. The way the Ioniq 5 is styled, dirt is sucked to the rear window and the only way I can get it cleaned is to wash it by hand at the end of the day. Not that big a deal, but one that could be avoided with a wiper. Otherwise, a car I like.
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CC
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Carlos C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/20/2025
Verified Review

I dont recoment to buy this car

Have lots of problems plus value is more than half less what I pay for it...
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Hyundai Motor America responded on 08/20/2025 09:54 AM

Hello Carlos,

Thank you for sharing your feedback regarding your 2023 Ioniq 5 and experience thus far.  ^cc 
AA
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Abeer A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2025
Verified Review

Best EV

The Ioniq 5 is a great EV. It’s comfortable, full of features, charges fast on road trips, and is easy to drive. The range is sufficient though could be longer at hwy speeds
Recommended
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BM
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Ben M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/19/2025
Verified Review

good car, known 12V battery issue

good car overall, but there is a known issue of the 12V battery dying quickly (less than 2 years)
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RR
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Robin R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/19/2025
Verified Review

Where is my NACS adapter?

Hyundai's CEO promises to provide everyone who bought an Ionic when I did with a free NACS adapter. Where's mine?
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Hyundai Motor America responded on 08/20/2025 06:37 AM

Hi Robin, you will receive your complimentary NACS adapter at the provided mailing address in approximately 16 weeks. A redemption email will not be sent, but you should receive a shipping confirmation email, if you are subject to receive email communications. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc
MM
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Meredith M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/19/2025
Verified Review

Good car

I’m satisfied with the car but there are small things you should address, particularly the lack of a rear wiper and the glare on the climate control panel
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SL
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Susan L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/19/2025
Verified Review

Great car, great value

I love my Ioniq 5. It has proven to be quite dependable and comfortable. It has just enough features to make it feel like a luxury car but still be easy to figure out for a non-tech person like me.
Recommended
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DL
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Dana L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2025
Verified Review

Best car I have owned

I have had the car two years with no trouble. I love how it drives!
Recommended
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MG
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Mayolo G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/18/2025
Verified Review

Always had problems with battery 🔋

This is the fourth time I've taken my car in for the same problem. It suddenly won't start, and I have to ask for help measuring the battery. The truth is, I haven't gotten any results. It always happens after a while, and it fails again. I'm tired of this. The truth is, I want to return it and exchange it for something better...
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DW
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David W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2025
Verified Review

Wonderful driving experience.

Comfortable, quiet, and really nice to drive. It handles nicely and I love how responsive it is.
Recommended
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