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SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(720 Reviews)
44%
Write a Review
Category Summary
(Avg. out of 10)
    Value
  • Poor
    Fair
    Good
    Excellent
    8
    • Features
  • Poor
    Fair
    Good
    Excellent
    8.7
    • Build Quality
  • Poor
    Fair
    Good
    Excellent
    8.8
    • Fun
  • Poor
    Fair
    Good
    Excellent
    9.3
    • Reliability
  • Poor
    Fair
    Good
    Excellent
    8.5
    • Performance
  • Poor
    Fair
    Good
    Excellent
    9.2
    • Exterior
  • Poor
    Fair
    Good
    Excellent
    9.3
    • Comfort
  • Poor
    Fair
    Good
    Excellent
    9.2
    • Interior
  • Poor
    Fair
    Good
    Excellent
    9.1
    • Styling
  • Poor
    Fair
    Good
    Excellent
    9.3

Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(720 Reviews)
Write a Review

Reviews

GS
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Gary S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/03/2025
Verified Review

We are pretty happy with our I5

What we like: Performance Comfort Cargo capacity Quietness What needs improvement: Update process is to confusing and difficult Routine maintenance schedule - a total, complete mystery with respect to what needs to be done when and why Lack of rear windshield wiper - a total disaster - impossible to keep back window clear enough to see out of. Sounds like a small thing but it is not Controls - needs more physical knobs, switches, etc. especially for but not limited to, climate control. Climate control settings are difficult to understand. Icons are non-intuitive Communications from Hyundai inadequate. Without 3rd party online forums I wouldn't know enough to operate the I5 successfully. Opening the rear hatch after a 12V battery failure - way too difficult. I did not succeed in opening it from the inside the one time I really needed to. Remaining mileage range estimates not good enough, even in the simplest cases. InfoTainment display navigation too difficult.
    Value
  • 7
    • Build Quality
  • 8
    • Reliability
  • 7
    • Exterior
  • 8
    • Interior
  • 7
    • Features
  • 6
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 8
    • Styling
  • 8
SL
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Sean L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/03/2025
Verified Review

NA87654321

NA87654321
Recommended
    Value
  • 4
    • Build Quality
  • 10
    • Reliability
  • 8
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
MG
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Madeline G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/02/2025
Verified Review

Good range, lots of acceleration, door locks bad, controls complicated

See title plus good leg room for 4 adults,
    Value
  • 8
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 7
    • Fun
  • 7
    • Performance
  • 9
    • Comfort
  • 7
    • Styling
  • 9
MG
gravatar
Malcolm G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
Verified Review

Sophisticated, comfortable, fun to drive

Goods safe, fun ride
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
JF
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Jerry F.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
Verified Review

2023 Ionic 5

Overall the car is great to drive. Great performance and handling. Fast charging is amazing as well. Advertised 300+ range was true up until the first year now down to about 250 range which has not been detrimental. The 12 v battery did need replacement after two years which didn’t seem to right as well. Enjoyed the car very much all things considered.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
YL
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Young L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/02/2025
Verified Review

Good but charging stop frequentyl

When charging at Home, it stops frequently. Therefore When I wake up in a moring, I found out that the charge was not completed. I would like to know what to do.
    Value
  • 8
    • Build Quality
  • 9
    • Reliability
  • 5
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 5
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 9
Hyundai Motor America responded on 06/09/2025 03:06 PM

We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. ^cc
SL
gravatar
Stuart L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/02/2025
Verified Review

Vehicle Generally Good. Hyundai Warranty Support and Dealerships Poor

The vehicle is spacious, easy and fun to drive and comfortable. Creaky frame noises while driving. Have been highly annoyed by frequent recalls for software updates. Experienced "warranty" failure in Michelin tire which Hyundai said wasn't their problem, and Michelin dealerships said were "headaches" that they couldn't get corporate to support. Hyundai dealership support and performance seem to be on a downward trajectory (hard to schedule appointments and poor service). Have enjoyed the car but wouldn't recommend to friends and family.
    Value
  • 7
    • Build Quality
  • 7
    • Reliability
  • 7
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 8
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 8
    • Styling
  • 9
Hyundai Motor America responded on 06/09/2025 03:07 PM

We’re so sorry to hear about your experience with one of our dealerships. Although each Hyundai dealer is independently owned, we still hold them to the highest standards. We’ll be sharing your feedback with their management team. ^cc 
NT
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Norma T.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
Verified Review

Ioniq 5 review

over all an awesome car.
Recommended
    Value
  • 9
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 8
    • Fun
  • 10
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 9
MP
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Mark P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
Verified Review

Excellent car

Rear windshield gets dirty, and it’s hard to see through. It needs a wiper.
Recommended
    Value
  • 9
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 7
    • Interior
  • 10
    • Features
  • 7
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
DD
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Donalea D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/02/2025
Verified Review

Vehicle is very comfortable. Only missing a rear window wiper.

Comfortable
Recommended
    Value
  • 7
    • Build Quality
  • 10
    • Reliability
  • 9
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 7
    • Fun
  • 10
    • Performance
  • 9
    • Comfort
  • 10
    • Styling
  • 10
AH
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Alexander H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/02/2025
Verified Review

A fun comfortable ride that is missing some basic features.

The ride quality is great. Even with only RWD it's fairly quick and doesn't feel sluggish. Seats are fairly comfortable. Trunk space is good, frunk is disappointingly small for no real reason (lots of empty space since I don't have a front motor, but most of it isn't used since the frunk is so shallow). Trunk light is a useful feature, but why is it only one light on the left side? Maybe move the light more central or add another one on the other side. Why is there no way to fold the rear seats down from the trunk? The wireless charging pad is terrible and acts more like a heating pad than a charging pad. The ambient lighting is a simple but nice feature. I really like the open center console design, allows for storing large items there that would never fit in other cars' center consoles. Why is my interior black but the massive bezel around the display white?
    Value
  • 6
    • Build Quality
  • 8
    • Reliability
  • 8
    • Exterior
  • 10
    • Interior
  • 8
    • Features
  • 6
    • Fun
  • 8
    • Performance
  • 7
    • Comfort
  • 8
    • Styling
  • 9
MP
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MEGAN P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
Verified Review

Best car I’ve ever had.

I loved this car !
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
BG
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Bradford G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
Verified Review

Great ev

Good ev!!!
    Value
  • 6
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 8
    • Interior
  • 7
    • Features
  • 8
    • Fun
  • 8
    • Performance
  • 9
    • Comfort
  • 8
    • Styling
  • 9
RH
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Robert H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
Verified Review

great car, fun to drive

The car rides and great and is comfortable
    Value
  • 6
    • Build Quality
  • 7
    • Reliability
  • 7
    • Exterior
  • 7
    • Interior
  • 7
    • Features
  • 6
    • Fun
  • 7
    • Performance
  • 8
    • Comfort
  • 7
    • Styling
  • 7
RW
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Rita W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
Verified Review

After 2 years still love my Ioniq 5

The Ioniq 5 is fun to drive, very roomy and comfortable, handles the road very well and no gas needed. The only thing it is missing is a rear wiper.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
MD
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MAHESH D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/30/2025
Verified Review

Car well made runs well but multiple recalls one time for 5 weeks fix

Good car and ride as long as no problem if encountered one part could delay to fix it
    Value
  • 6
    • Build Quality
  • 8
    • Reliability
  • 6
    • Exterior
  • 8
    • Interior
  • 8
    • Features
  • 8
    • Fun
  • 8
    • Performance
  • 8
    • Comfort
  • 8
    • Styling
  • 8
AM
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Alexander M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
Verified Review

Favorite car I have owned

The driving experience is wonderful. Lots of pick up and yet very smooth. No range issues. Comfortable seats, nice climate and entertainment controls with physical buttons. Plenty of space in the back row for the family. Had an issue with the ICCU but was replaced by Hyundai at no cost.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
JH
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James H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/30/2025
Verified Review

great car, terrible dealer

My ioniq has been a terrific car for the past two years. My dealership experience has been terrible. Sales are dishonest, and service has made mistakes every time I have taken the car in.
    Value
  • 8
    • Build Quality
  • 6
    • Reliability
  • 7
    • Exterior
  • 9
    • Interior
  • 7
    • Features
  • 8
    • Fun
  • 5
    • Performance
  • 7
    • Comfort
  • 7
    • Styling
  • 9
AL
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Alfred L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/30/2025
Verified Review

I am still waiting for the complimentary NACS DIRECT CHARGING ADAPTER

Vehicle is sound
    Value
  • 5
    • Build Quality
  • 8
    • Reliability
  • 8
    • Exterior
  • 8
    • Interior
  • 6
    • Features
  • 8
    • Fun
  • 8
    • Performance
  • 8
    • Comfort
  • 7
    • Styling
  • 8
GD
gravatar
George D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/30/2025
Verified Review

Car is great! 2 yr 12 V chrg problem w ICCU is NOT! NOT FIXED!

10! U kidn
    Value
  • 1
    • Build Quality
  • 9
    • Reliability
  • 1
    • Exterior
  • 9
    • Interior
  • 8
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 8
    • Styling
  • 9
Hyundai Motor America responded on 05/30/2025 09:41 AM

Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc
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