2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(656 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Poor
    Fair
    Good
    Excellent
    8.1
  • Features
  • Poor
    Fair
    Good
    Excellent
    8.8
  • Build Quality
  • Poor
    Fair
    Good
    Excellent
    8.8
  • Fun
  • Poor
    Fair
    Good
    Excellent
    9.3
  • Reliability
  • Poor
    Fair
    Good
    Excellent
    8.6
  • Performance
  • Poor
    Fair
    Good
    Excellent
    9.2
  • Exterior
  • Poor
    Fair
    Good
    Excellent
    9.3
  • Comfort
  • Poor
    Fair
    Good
    Excellent
    9.2
  • Interior
  • Poor
    Fair
    Good
    Excellent
    9.1
  • Styling
  • Poor
    Fair
    Good
    Excellent
    9.3

Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(656 Reviews)

DP
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Deann P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/15/2025
Verified Review

2023 hyundai ioniq

Cool car, mileage per charge under advertised
    Value
  • 9
  • Build Quality
  • 6
  • Reliability
  • 9
  • Exterior
  • 9
  • Interior
  • 9
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 9
  • Comfort
  • 9
  • Styling
  • 9

EA
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Erica A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
Verified Review

Love it

Comfortable, quiet and so much fun to drive!!!!
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

BW
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Barret W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
Verified Review

Fun and Amazing EV!

I love the Ioniq 5 (save for the recent failed ICCU that took THREE months to repair) and how it drives. My favorite car I've ever driven, and I will never go back to ICE cars again.
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 7
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

RG
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Rosario G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/14/2025
Verified Review

Mileage per charge is not as advertised. Rattle in back of car

Lack of adequate range
    Value
  • 5
  • Build Quality
  • 7
  • Reliability
  • 7
  • Exterior
  • 8
  • Interior
  • 8
  • Features
  • 9
  • Fun
  • 6
  • Performance
  • 9
  • Comfort
  • 9
  • Styling
  • 8
Hyundai Motor America responded on 05/14/2025 01:52 PM

Thank you Rosario for bringing your 2023 Hyundai IONIQ 5 concerns to our attention. One of our specialists will reach out shortly to further address your concerns. ^cc


RF
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Ronald F.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
Verified Review

Excellent vehicle

My Ionic 5 is everything I was looking for in a car and more. I'm extremely satisfied.
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 9
  • Features
  • 9
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

AS
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Anthony S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
Verified Review

second one love it

should have been car of the year again!
    Value
  • 8
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

AD
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Ann D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
Verified Review

Excellent car. Lousy infrastructure

Excellent car.
    Value
  • 9
  • Build Quality
  • 9
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 9
  • Fun
  • 9
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

SA
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Stacey A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
Verified Review

Proud owner

Enjoy driving the car. Two wishes: rear window wiper and seat settings memory for driver. And button to program garage door.
    Value
  • 8
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 5
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

EL
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Eugene L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
Verified Review

More than adequate

No issues at 2 years, well appointed, fun to drive.
    Value
  • 9
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 9
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

RV
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Rene V.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/13/2025
Verified Review

ionic 5

Great car. Loved it. There are a lot of recalls and in Los Angeles the wait time for appointments was 4 to 6 weeks and then soetimes they wouldnt have what they needed. 5 stars for the car 2 stars for Hyundai for not having enough service stations in a city like LA.
    Value
  • 8
  • Build Quality
  • 9
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 8
  • Features
  • 7
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 9
  • Styling
  • 9

DP
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Darwin P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/13/2025
Verified Review

Lemon or needs better Quality Inspection

1. ICCU failed charging on low tier chargers followed by tier 3 on the 11th month. Dealership keeps on updating but did not resolve the issue. 2. Rattling at the hatchback. Part of the recall that the dealership won't fix if you don't complain about it. I didn't complain but they should have fixed it. 3. 2 pieces of carpet like cloth at the back of second row seat cheaply glued fell off during hot summer days. 4. Front and back sensors will be intermittently beeping when the space between vehicles were far enough and should not trigger it. 5. Vehicle alert will not sense a vehicle changing lanes when the other vehicle is moving sideways. 6. This model needs a better suspension. 7. Gaps in between the body. Not properly aligned. 8. I am not sure if it was a dealership issue or Hyundai company issue, the ICCU problem made me regret it. But the interior is nice. I am a big fan of South Korean products like phones and appliances, but this ICCU issue needs a better customer relations. The charging cable I purchased was only used to troubleshoot the problem. Attempt to provide a free adapter for fast charging is most welcome but I prefer to charge where I am working using low tier chargers. Therefore, my charging cable is useless.
    Value
  • 7
  • Build Quality
  • 4
  • Reliability
  • 4
  • Exterior
  • 9
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 7
  • Styling
  • 10
Hyundai Motor America responded on 05/14/2025 09:07 AM

Thank you for sharing your feedback regarding your vehicle and experience thus far. We have forwarded your complaint to a case manager who will be able to further address your concerns. ^cc


DM
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Donald M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
Verified Review

Sharp car, fun to drive, roomy interior

Great car, solid, no issues, great around town and short trips
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 9
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

MS
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Maria S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/13/2025
Verified Review

Ionic 5 flop

The car was a nice ride until less than a years it started to show its flaws. First the passenger seat back peeled off. Then the ICCU broke down, and it takes like forever to wait for the part.
    Value
  • 1
  • Build Quality
  • 1
  • Reliability
  • 1
  • Exterior
  • 9
  • Interior
  • 7
  • Features
  • 8
  • Fun
  • 6
  • Performance
  • 7
  • Comfort
  • 5
  • Styling
  • 9
Hyundai Motor America responded on 05/14/2025 09:16 AM

Thank you for sharing your concerns with us Maria. This information has been forwarded to your case manager for further handling. ^cc


MB
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Mallika B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
Verified Review

Ioniq 5 review

This is a very nice car. It drives well, and handles well in all conditions. The lane assist and intuitive cruise control works great.
    Value
  • 8
  • Build Quality
  • 9
  • Reliability
  • 10
  • Exterior
  • 9
  • Interior
  • 9
  • Features
  • 9
  • Fun
  • 9
  • Performance
  • 9
  • Comfort
  • 9
  • Styling
  • 10

EE
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Eric E.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/13/2025
Verified Review

Overall wonderful E car with a few hiccups

Great car - comfortable, good safety features , stylish Cons: no over air Apple Car Play, NO REAR WIPER - rear window is filthy and impossible to clean - why oh why this design! Makes me want to be done. Over air software updates weak - 2 recalls required dealer to update software.
    Value
  • 7
  • Build Quality
  • 8
  • Reliability
  • 9
  • Exterior
  • 9
  • Interior
  • 8
  • Features
  • 6
  • Fun
  • 9
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 9

JT
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Jeremy T.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/13/2025
Verified Review

Excellent car, with abandoned software and broken ICCU

The drivability of the car is excellent. Acceleration is outstanding. Handling, turning, cross-country cruising is excellent. The charging system is top 5 of all price points. But the car is plagued with two major issues. The ICCU failure and subsequent backorder of replacement parts leaves a sour taste for me. I'm currently waiting for a replacement. Secondly, the Gen5W infotainment software is pretty bad and non-upgradeable. This reminds me of cell phones 20 years ago where the only way to get updated software was to buy a new one. But what works for a $150 cell phone does not work for a $55,000 car. I can't simply buy a new one to get updated software. The software keyboard and input is horrendously laggy and slow. Wired CarPlay is inferior to wireless CarPlay. And the ability to press a button to precondition the batteries for fast charging? Why can't that be backported into Gen5W? I've loved my Ioniq 5 and if it died, I'd go buy a new one. But I feel abandoned.
    Value
  • 7
  • Build Quality
  • 8
  • Reliability
  • 7
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 8
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 9
  • Styling
  • 10
Hyundai Motor America responded on 05/14/2025 08:50 AM

Good Morning Jeremy, Thank you for sharing your 2023 Hyundai IONIQ 5 concerns with us. We have forwarded your information to our specialist, who will be reaching out shortly to further assist. ^cc


PD
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Phillip D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
Verified Review

Electric vehicle

We had no idea how much we loved driving an EV until we drove our Ionic 5
    Value
  • 8
  • Build Quality
  • 10
  • Reliability
  • 9
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

HK
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Heinz K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
Verified Review

Great

Still fun to Drive
    Value
  • 9
  • Build Quality
  • 10
  • Reliability
  • 8
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 9
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

TH
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Theresa H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
Verified Review

2023 ionic five

This is the best automobile I have ever owned.
    Value
  • 8
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 9
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

DS
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David S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/13/2025
Verified Review

Great car, but the ICCU issue is problematic

My ICCU failed at 31k miles. It was in the shop for 5 weeks. This was because the part is on back order. I was told that they "can't keep up" with number of failed ICCUs. My dealer had 13 other cars waiting on the part.
    Value
  • 6
  • Build Quality
  • 4
  • Reliability
  • 2
  • Exterior
  • 9
  • Interior
  • 9
  • Features
  • 8
  • Fun
  • 9
  • Performance
  • 9
  • Comfort
  • 9
  • Styling
  • 9
Hyundai Motor America responded on 05/13/2025 04:07 PM

Thank you for sharing your concerns with us David. This information has been forwarded to your case manager for further handling. ^cc


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