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SureCritic / Makes / Hyundai / IONIQ 5 / 2024

2024 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1748 Reviews)
43%
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Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1748 Reviews)
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Reviews

MB
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MARC B.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/12/2026
Verified Review

ICCU failures are out of control and unacceptable.

If you buy this car, stay close to home because your car might unexpectedly break down without warning and leave you stranded. Hyundai is aware of the ICCU issues and has no solution except to replace it when it fails.
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Hyundai Motor America responded on 05/12/2026 12:24 PM

Hello Marc, · Hello, we’re truly sorry to hear about the concerns you have experienced with your vehicle. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 
VT
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VIPIN T.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/11/2026
Verified Review

My first and last Hyundai

I was looking forward to drive the car since it was launched but now in 13 months of ownership, forced to change my thoughts and I will never look at any Hyundai again
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Hyundai Motor America responded on 05/12/2026 09:08 AM

Hello Vipin, Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc  
EJ
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Edwin J.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/11/2026
Verified Review

Fun to drive, instant torque

Overall it was a fun car to drive i enjoyed it. I did not like that 2024 sel version was stripped down with features vs the 2022 model, that was my biggest gripe. If it had the features the 2022 version had, like the H-Tex leatherette seating and the ambient lighting then that would of made the car so much nicer and me score higher.
Recommended
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RD
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Ross D.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/11/2026
Verified Review

Car is great - Lease was a rip off

The vehicle is great but our experience with the lease return proceeds has been horrible. They are charging us almost $1000 for lease return and damage that we believe is not correct. I find it wrong that they offer to waive $400 if we “lease a new car”. Toyota never had these types of charges and we will not be back to Hyundai because of this.
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Hyundai Motor America responded on 05/12/2026 07:27 AM

Hello Ross,

We’re sorry to learn about your disappointment experience with your lease return. Thank you for your feedback.^cc
RR
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Robert R.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2026
Verified Review

The Ioniq is shocking.

The car is well made and with great styling and features. The ride is very smooth.
Recommended
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MY
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Michael Y.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2026
Verified Review

Love my Ionic

Very happy with my Ionic
Recommended
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DT
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Danilo T.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2026
Verified Review

Great Value and Outstanding Vehicle

The lease price has been terrific for the features I receive. I am very happy with the Ioniq 5 as an EV and a short-range commuter vehicle. Aside from a couple of issues (small trunk space and the one issue with the ICCU which was resolved quickly), I'd happily recommend this vehicle to all my friends and family.
Recommended
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SJ
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Steve J.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2026
Verified Review

So good I bought another

Enjoyed the 2024 SEL very powerful and comfortable. At lease expiration I bought a 2026 Limited tech upgrades on the mid cycle refresh and features of the limited vs SEL were compelling.
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BM
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Brain M.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/11/2026
Verified Review

Great except one thing.

I own 2 Hyundai IONIQ 5s. They have both been wonderful, except both have had expensive repairs because rodents have chewed on the insulation wires. I've lived in the same house for 30 years, and I've never had this issue with any other car.
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JG
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Joseph G.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2026
Verified Review

My 2026 HI5

I love the 2026 Ioniq 5. However I’m frustrated with plug&charge - it’s not working and your support team doesn’t seem to have a solution.
Recommended
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MC
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Matthew C.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/09/2026
Verified Review

Great car, terrible software

Great car, terrible software
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GS
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GARY S.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2026
Verified Review

Great car

Fun to drive.
Recommended
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AT
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Alex T.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/09/2026
Verified Review

Almost an Excellent Car

There are a bunch of small issues with the car and the ICCU issue, which looms over every one: - Starter battery died - Backup camera crooked - Rear trunk rattle - Turning radius surprisingly large - App is subscription and not great, takes a while to connect - Windshield wiper spray is way too powerful - it sprays cars on all sides - No rear wiper in 2024 models - Have to manually switch on i-Pedal (one-pedal drive) every time you change gears - Have to manually turn the car off - Can't turn the car off via the app if you forget, can't lock the car if it's still on. It should just do that itself - Range is only OK - Charging speed is only ok - 2024 models have terrible pre-conditioning UX - No manual "stop charging and release the cable" button, and no way I could see to do it in the car. The only reliable way I've found is to use the app. I'm sure there are other things I've forgotten. It doesn't seem like they really understand EVs or do user experience research on how to make them usable.
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Hyundai Motor America responded on 05/11/2026 09:45 AM

Hello Alex,

Thank you for sharing your feedback about your 2024 Ioniq 5. We truly value hearing from our guests and continuously monitor feedback to enhance our products and services.
If you need any further assistance, we encourage you to contact our Customer Care team at 800-633-5151. One of our representatives will be happy to assist you further. ^cc
LD
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Lorrie D.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/08/2026
Verified Review

Not the way to treat a customer

we owned the car for a year and a half with no problems. November 19 of 2025 we had to take car for service because of battery issue. A week later we were told a new battery was needed. The dealership was very unresponsive and for the longest time did not seem to give a sh**. We got the car back after FIVE months of waiting and little or no knowledge of when we would get a new battery. To Hyundai s credit we were provided a loaner and free gas. After getting the car back wehad to take it back to service three times the first week for various issues. The dealership has been much more helpful of late. Two stars is too generous, it should be one or none. Lorrie Dellinger. I would welcome a conversation with a Hyundai big shot.
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Hyundai Motor America responded on 05/11/2026 09:33 AM

Hey Lorrie, thank you for sharing your feedback regarding your vehicle and experience thus far. We are sorry to hear about your experience with one of our dealerships and apologize that it took five months to resolve the concern. If you have any further questions or concerns about Hyundai vehicles, please contact our Connect Center at (800) 633-5151. One of our representatives will be happy to assist you further. Thank you ^cc.      
BD
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Brian D.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2026
Verified Review

Great introduction to electric vehicles

Met or exceeded expectations
Recommended
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CT
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CHARLES T.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2026
Verified Review

Reliable like no car I’ve ever owned. I’m 75 years old +.

Remarkably reliable. In three years I’ve replaced a tire and a twelve volt battery, some front wipers. That’s it. EV range estimates usually bad, must use your own estimates born from experience. Not a good thing for sure because of range fear always there with EVs .
Recommended
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MG
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Marina G.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2026
Verified Review

2024 Hyundai

Fun car to drive
Recommended
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DT
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Donald T.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/08/2026
Verified Review

Luv my IONIQ 5

One of the best cars I've ever owned. Just a couple of small things that would make it better.
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PF
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PAUL F.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2026
Verified Review

Ioniq 5 Limited User experience

This is my first EV and replaces an Audi A8 4.0T. It has as much power and room as the Audi. Not quite as plush a ride but close. Interior is much more airy and roomy. Driving experience is sublime, including creamy power delivery, absence of noise, excellent ride quality, excellent road handling, good sound system, holds 2 car seats easily. I now have my second Ioniq 5 (2026) and it corrects the few nits I had about the 2024.
Recommended
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LH
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Lorraine H.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/07/2026
Verified Review

Drives well in all road conditions

Perfect for city and highway driving and long road trips. Inside comfort and spacious. Great camera views for assistance. Helpful onscreen apps. You can speak to the car and tell it where you want to go! Car info synchs well with your phone. Has many more features than I have learned of yet. Major downfall is lack of rear window wipers. Much needed due to dark tint and dust.
Recommended
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